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Job Summary
To provide waiver case management services to adults or minors that are eligible for the CADI or BI Waiver.
The case manager helps individuals obtain and coordinate supportive services that address their basic social recreational health educational and vocational needs. The case manager is responsible for a caseload of no more than 45 individuals.
Essential Duties and Responsibilities
Provide case management services in accordance with all DHS and county requirements:
o Meet with each individual on caseload (two times annually at minimum)
o Make referrals for and coordinate services funded by the waiver that support the individuals needs and assist the individual to pursuing their goals.
o Ensure confidentiality of all records and interactions
o Participate in professional meetings and workshops
o Attend supervision meetings and participate in teambased decisions regarding services
Documentation:
o Review and maintain all files to ensure they are up to date and contain all required documentation
o Complete required intake paperwork and continued authorization paperwork on time
o Complete accurate case notes for any work completed for each individual supported
Provide Person Centered CommunityBased Services:
o Maintain reliable transportation to meet with people as they prefer.
o Ability to meet with people in the home at school or other community location
o Maintain professional boundaries while delivering case management services in a person centered manner
Public Relations/Networking/Liaison:
o Responsible for the reputation and public image of the agency
o Develop and maintain positive working relationships within the community
o Refer clients to other professionals as needed with supervisor approval
o Communicate and coordinate with service providers involved
o Case manager will education self individuals and support teams on community resources
o Have knowledge of all agency programs
Responsible for utilizing resources researching and collaborating as needed to find referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs
Participate in other Reach for Resources functions as assigned
Scope of the Position
The case manager will report to a designated supervisor. The case manager will provide services that are coordinated with the person family and support team that are put in place to help the individual obtain needed mental health services social services educational services health services vocational services recreational services and related services in the areas of volunteer services advocacy transportation and legal services.
The case manager assesses the individuals changing needs develops a plan in collaboration with other service providers links the individual to appropriate community resources and monitors the effectiveness of planned services.
Additional Information
In addition to salary Reach for Resources offers excellent employee benefits such as health and dental insurance for fulltime employees. Other benefits include:
Paid Time Off
13 Floating Holidays for FT employees
Life insurance
Retirement savings plan
Shortterm Disability/Longterm Disability
Flexible schedule
Mileage reimbursement
Personable and fun coworkers (if we do say so ourselves)
Caring supportive supervisors
Reach for Resources Inc. is an Equal Opportunity Employer. Reach for Resources Inc. does not discriminate on the basis of race religion color sex gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need.
Qualifications
Is skilled in the process of identifying and assessing a wide range of recipient needs
Is knowledgeable about local community resources activities and social services and how to access those resources for the benefit of the recipient
Has a bachelors degree in social work psychology sociology or human services.
Has knowledge education and experience of working with individuals with physical disabilities brain injury or mental illness.
Has ability to work independently enjoy flexibility and manage stress effectively
Is able to pass a criminal background check
Has current drivers license in good standing and maintain own reliable transportation
Has comprehensive auto insurance
Skills & Abilities
Is able to function independently interact with and relate to a variety of individuals
Strong time management organization and tracking skills necessary
Acts in a manner that encourages change and provides a positive and supportive atmosphere
Ability to communicate write reports and complete necessary documentation in a professional person centered manner.
Ability to respond to crisis situations in an objective professional manner.
Identifies client needs and develop treatment plan goals based on assessed needs and persons input.
Readiness to work with with culturally diverse populations
Proficient with computers and technology (Microsoft Excel and Word Sharepoint Adobe)
Is able to understand communicate and write the English language
Uses and maintains a daily schedule
Has a genuine interest in helping others
Required Experience:
Manager
Full Time