Claims Assessor
Claims Assessor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Claims Assessor Salary circa 35000
Are you someone that is highly motivated with experience in assessing claims If so we have a perfect opportunity for you.
Youll be joining a highly motivated team to assess life insurance Income protection terminal illness and critical illness cover insurance claims from investigation to keeping customers informed and through to claim outcome providing outstanding customer service.
Youll have a strong understanding of compliance with relevant policies external regulation and claims standards with exceptional care and emotional intelligence to ensure customer support and any vulnerability needs are looked after.
If it sounds someone like you we would love to hear from you!
A bit about the job
Our new colleague will oversee a variety of customer claims across different insurance products and benefits. Youll operate efficiently across multiple systems propose process improvements and adapt to evolving technologies to boost performance. The role will actively collect essential claim details manage communications and refer complex issues to specialists when appropriate.
Youll engage with customers to assess claims offer assistance and handle sensitive outcomes with understanding and care. You have to maintain clear communication develop relationships with stakeholders stay informed on industry developments guide colleagues and participate in training and projects.
Skills and experience were looking for
- A comprehensive knowledge of life related product for example Life insurance critical illness income protection and terminal illness.
- Excellent relationship building and communication skills with a desire to deliver quality service at the highest level and commitment to individual and team performance
- Experience in dealing with reinsurers and medical officers along with experience in dealing with misrepresentation as set out in the ABI guidelines.
- Ability to prioritise work effectively and anticipate problems. Along with an excellent eye for detail and the confidence to make decisions on your own.
- Knowledge of legal aspects relevant to claims for example Probate and CIDRA rules.
What youll get for this role
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Startingsalarycirca 35000 (depending on location skills experience and qualifications)
- Bonus opportunity 8 of annual salary Actual amount depends on your performance and Avivas.
- Generouspensionscheme Aviva will contribute up to 14 depending on what you put in.
- 29 daysholidayplus bank holidays and you can choose to buy or sell up to 5 days
- Make your money go further Up to 40discount on Aviva products and other retailer discounts
- Up to 1200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
- Brilliantlysupportive policiesincluding parental and carers leave
- Flexible benefitsto suit you includingsustainability optionssuch as cycle to work
- Make a difference be part of ourAviva Communitiesand use your 3paid volunteering days to help others
- We take yourwellbeingseriously with lots of support and tools
Aviva is for everyone
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50 of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a lookhere
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to
Employment Type
Full Time
