Ratings Operations Specialist - 12 Month FTC
Ratings Operations Specialist - 12 Month FTC
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Job Description
About the Role:
Grade Level (for internal use):
08The Role
The Ratings Operations Specialist (ROS) is a critical role in enabling the effective and efficient operations of S&Ps global Ratings processes and playing a key part in driving end to end process simplification to meet customer needs. As a strategic partner to multiple stakeholders across the organization (Commercial Data Analytical Compliance Technology etc. the Operations Specialist uses their business knowledge and operational acumen to continuously improve operational processes and align to business value.
The Impact
This role is one with global impact and coverage across the practice supported and across the broader data technology and operations community. This role works closely with Commercial Technology and Data teams to connect transformation initiatives with analytical and other end users. The role also works with Analytical Managers and their teams to ensure a high level of operational efficiency problem solving and innovation.
Responsibilities:
Complete key steps of the endtoend ratings process with pace and quality for low and medium complexity jobs for one practice independently to meet customer needs.
Support team priorities (job processing continuous improvement change management) with pace and quality to meet customer needs.
Show proficient understanding of the endtoend ratings process knowledge of SOPs operating manuals standard work
Guide and support analysts and other business partners through the ratings process as well as support change management of improvement efforts
Voice continuous improvement needs participate in problem solving and process improvement efforts to live the ROS mission and achieve the ROS vision
Understand the role of Ratings Operations and its alignment with other functions within S&P. Connect key partners to solve business problems participate in improvement efforts to meet customer needs
Have a learning mindset and actively advance your skills leveraging your development plan and the ROS skills matrix
Understand key metrics to support the management and improvement efforts of ROS
Support team members and work collaboratively to live the ROS mission and achieve the ROS vision
Qualifications:
A Bachelors degree is
At least one year of applicable professional experience such as an operations or clientfacing role
Must be able to prioritize multitask and stay poised in a fastpaced highpressure environment while also ensuring the highest quality output
Comprehensive English communication skills (Intermediate level reading speaking and writing are
Excellent interpersonal written and verbal communication skills with a particular focus on customer service are
Must have the ability to work effectively and collaboratively with a variety of business partners in a teamoriented global environment
A strong ability to guide and influence colleagues and stakeholders is
Must be an adaptable selfstarter who is wants to take the initiative and drive tasks to completion with strong
About S&P Global Ratings
At S&P Global Ratings our analystdriven credit ratings research and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through highquality independent opinions on creditworthiness we enable growth across a wide variety of organizations including businesses governments and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings benchmarks analytics and workflow solutions in the global capital commodity and automotive markets. With every one of our offerings we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow today.
For more information visit In It For You
Our Purpose:
Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits/benefitsummaries
Inclusive Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions pursuant to the Policys requirements candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Professional (EEO2 Job CategoriesUnited States of America) OPRTON203 Entry Professional (EEO Job Group)
Required Experience:
Contract
Employment Type
Full-Time
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