Plant Quality Manager
Plant Quality Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at LaZBoy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
- Set department objectives/KPIs measure and follow up ongoing performance of direct reports.
- Complete oneonone meetings with direct reports and skip level with indirect reports to provide a space for employees to share feedback discuss performance identify potential issues and proactively address challenges. The manager is responsible for the implementation of the recognition program for the Quality team.
- Implement all relevant policies and procedures described in the Quality Operation System (QOS/ TranZform and ensure compliance in the Plant with continuous improvement and changes with the new strategies.
- Performs routine analysis of total COQ/COF both internal and external identifies top opportunities conducts Pareto analysis and prioritizes product failures in need of prompt corrective action. Facilitate interpretation of the budget and impact of the countermeasures and verify savings accomplished and align them with target costing and divisional initiatives.
- Monitor and update the weekly score card and submit detailed reports to appropriate executives when it is required.
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.
- Input and hold responsibility for Quality budgets related with manpower and efficiency (OT control)
- Provides multiple levels of training for all department team members: lean training quality training team building cross training etc. assisting each team member in growing individually in preparation for further advancement. Following the completion of corrective actions monitors the affected product field failure trend data to verify the effectiveness of corrective actions. Coordinate the Tier 3 meetings for Quality KPI review and communicate the actions taken and the next steps. Facilitate individuals or teams through a formal problemsolving methodology and develop a prioritizing system for problem solving initiatives
- Responsible for internal audits external audits and independent product audit resources to ensure production validation prior to release to the customer (ex. final and inprocess product inspection). Determine inspection levels and frequency appropriate to the situation. Establish and plan internal audits including product process and quality management system. Execute corrective actions for audit findings in a timely manner.
- Manage the Quality Information System (QIS) for gathering data and the Quality Operating System (QOS) throughout the operations. Assures that measurement systems used in the quality system are appropriate to the current level of the quality system.
- Facilitate individuals or teams through a formal problemsolving methodology and develop a prioritizing system for problemsolving initiatives.
- Determine the need for statistical methods to analyze variation as appropriate for the level of the quality system. Uses this information to drive a FactBased Decision Making quality system.
- Supports the action items and activities of the Dealer Customer Partnership program as they relate to product and process quality improvements. Provides prompt response to the product complaints of External Sales Reps and Associates including acknowledgment of receipt of the complaint and resolution of the product problem.
- Supports NPS score initiatives and reviews DOMO system data.
SCOPE & IMPACT:
Coordinates all aspects of the quality system such as developing and administering the system training coaching employees and facilitating change throughout the organization. Ensure that manufacturing operations are capable and meet all engineering specifications and test requirements. Interfaces with Research and Development Manufacturing and Supplier quality to drive quality improvements and ensure quality launches of new products.
MINIMUM REQUIREMENTS:
- Bachelors degree with 68 years of relevant experience or equivalent
- 35 years of supervisory / leadership experience
- Understanding of ASQ CQM body of knowledge (CQM certification meets requirements)
- Basic knowledge of COQ (cost of quality) and how it relates to problemsolving
- Understanding of quality management systems like ISO9000
- Knowledge of advanced quality tools like FMEA DOE QFD and Six Sigma
- Travel Required: up to 10
PREFERRED REQUIREMENTS:
- Skilled use of advanced quality tools like FMEA DOE QFD Six Sigma
- Six Sigma Green Belt certification
- Certified Quality Manager (CQM) American Society for Quality Certification (ASQ) Certified Quality Engineer (CQE)
- Understand NPS scoring.
- Familiar with DOMO system.
SUPERVISORY RESPONSIBILITIES: Approximately 3 direct salary reports and 530 indirect hourly
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit use repetitive hand motions hear listen talk stand and walk. Seldom required to climb stairs reach overhead pull push and lift up to 30 pounds.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Work Shift:
At LaZBoy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling.
Required Experience:
Manager
Employment Type
Full-Time
