Access Coordinator II Fayetteville
Access Coordinator II Fayetteville
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1 Vacancy
Job Description
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System twoyear institutions will also view open positions and apply within Workday by searching for Find Jobs for Students.
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Closing Date:
Type of Position:
Other Health Care Clinical Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks available for benefits eligible positions only:
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10 matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE MUSL NWA Van Asche Access
Departments Website:
Summary of Job Duties:
This position works under supervision and provides comprehensive support for the patient care activities. This position may meet greet and assists the public answer telephones and/or may coordinate appointments referrals consults tests and/or procedures checkin and registers patients checkout patients and collects payments and issues receipts verifies insurance coverage and responds appropriately to the requirements of third party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualification:
- High School GED or formal educational equivalent.
- Two 2 years of customer service or healthcare experience.
Knowledge Skills and Abilities:
- Ability to follow oral instructions read and write.
- Computer/basic keyboard skills telephone etiquette skills
- General knowledge of office machines including printers and scanners.
- Excellent customer service skills.
Additional Information:
Key Responsibilities:
Customer Service
- Interacts with and assists the public in a professional and friendly manner as needed.
- Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
- Demonstrates positive working relationships with coworkers management team and ancillary departments.
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
- Consistently utilizes communication devices and keeps accurate records as required.
- Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service.
Office Duties/Supply
- Schedules reschedules and coordinates appointments using the hospital systems by performing visit notifications of patients conducts preregistration as needed and inputs and/or updates accurate patient information.
- Process walkins create new patient charts and access systems for orders as appropriate.
- Conducts insurance verification and benefits explanation by running eligibility on patients requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
- Inventory order and stock supplies; clean and maintain equipment.
- Pickup and deliver mail to mailroom ensure the waiting room is clean and stocked with educational information and coffee.
CheckOut & Scheduling Procedures
- Performs ABN completion and schedules surgeries and/or tests.
- Issues school/work excuses sends out noshow letters takes patient photos.
- Responsible for blocking schedules as appropriate and canceling and rescheduling appointments as requested.
Medical Reports
- Maintains initial plan of care (signatures etc. and is responsible for recording daily and monthly statistics and communication of any medical records issues.
POS Collections
- Collects and posts payments and issues receipts.
- Responsible for reconciliation/management change fund.
- Responsible for reconciliation of daily deposits & batch dollars and must complete deposit agreement.
Professional Development
- Attends required training and/or inservices. Attends staff meetings and participates in the orientation and/or training of new staff.
- Participates in annual educational needs assessment.
- Maintains required job skill competencies and completes skill assessments annually.
- Completes and maintains documentation of continuing education hours annually.
Other duties as assigned to this position
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Preemployment Screening Requirements:
Criminal Background Check
This position is subject to preemployment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential nondiscriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing Manipulate items with fingers including keyboarding Repetitive Motion Sitting
Frequent Physical Activity:
Lifting Standing Talking Walking
Occasional Physical Activity:
Grasping Kneeling Pulling Pushing Reaching Stooping
Benefits Eligible:
YesRequired Experience:
IC
Employment Type
Full-Time
