General Manager
General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AC Hotel Boston North a Colwen Hotels Property is seeking a dynamic handson passionate resultsdriven Hotel General Manager to manage the operations of this property. The General Manager is responsible for all daytoday hotel operations providing impactful leadership and support to the team quality assurance driving exceptional guest service standards superior guest satisfaction ongoing enhancement of service and quality improvements at the hotel associate development and engagement fiscal responsibility a strong working knowledge of financial statements and internal controls. This is a rollupyoursleeves hotel general manager role that when necessary will require the individual to work in all departments to support and lead the team. This is not a managefromtheoffice type of opportunity.
Colwen Hotels is a hospitality group built on hard work character and authenticity. We cultivate ideas and empower individuals to bring forwardthinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline we can provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
Responsible for the daytoday hotel operations including Front Office Housekeeping Food & Beverage Maintenance and Sales.
Directs and leads the preparation of short and longterm hotel business plans and budgets meeting company goals and growth objectives.
Collaborates in creating directing and executing hotel sales and marketing revenue optimization distribution strategies and initiatives to yield desired financial results.
Develop a strong knowledge of the local market (demand generators competitor strategy and community impact/involvement opportunities).
Participate in recruiting hiring and the ongoing evaluation of associates.
Ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests.
Create and maintain a professional respectful and engaging work environment for hotel associates that fosters a professional respectful and fun environment.
Drive ongoing associate engagement/recognition initiatives.
Establish and maintain open collaborative relationships with direct reports associates and all property departments (Front Office
Housekeeping Maintenance Food and Beverage and Sales).
Tour and inspect hotel daily and monitor property cleanliness product quality and ensure achievement of service standards.
Adherence to all Colwen Hotels standards.
Requirements:
5 years of Hotel General Manager experience
Prior Marriott brand experience preferred
Possess superior communication skills
Full knowledge of food & beverage operations
Demonstrated passion for hospitality and service
Attention to detail and highly organized
Selfmotivated and resultsdriven
Creative problemsolver and multitasker
Weve got you covered: Benefits & Perks
Medical Insurance with CompanyFunded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
WideArray of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts Travel Entertainment & Retail
Training and Development Programs
Career Advancement Opportunities
EOE M/F/D/V
Required Experience:
Director
Employment Type
Full-Time
