IT Technician
IT Technician
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Job Description
Job Title: IT Technician
Location: Leeds
Salary:
Job Type: Full Time Permanent Shift Pattern
- Are you selfmotivated with a flair for customers service
- Passionate at the IT Industry
- Looking for an employer who puts people first
If yes then lets get to the important stuff!
The Role:
This is a great opportunity for an ambitious IT Technician to join an established and rapidly expanding team providing IT solutions and services operating across all industries.
- Analytical fault finding on networks and systems including Servers Switches Firewalls & Routers
- Repair of endpoint systems
- Password resets profile repairs/configurations new starters mail release/block
- Communication of information to technical and nontechnical users
- IT service desk
The Candidate:
Pivotal to the role is your ability to effectively communicate with customers forging strong relationships.
- A customer first mentality
- A methodical thinker who can break down complex problems while maintaining a practical resultsdriven approach.
- Solid experience in 1st line IT support.
- Open to ideas and ways of working whilst remaining adaptable to new approaches
- Technical experience or qualifications in Microsoft and related products desirable
- Experience of service desk environments ideally in an MSP environment.
- Excellent customer service skills.
- Experience with Datacentre Technologies and Cloud Services
- The ability to keep documentation updated and add to where required.
- Server storage and endpoint technology exposure.
- A desire to learn and expand knowledge to grow within a competitive team
- A process orientated mindset ensuring documentation is in place and improvements are identified and put forward.
Your Skills:
We need you to have proven experience in at least two of these varied areas:
- VM Ware
- HyperV
- Service management (ITIL desired)
- Citrix
- Azure
- Firewalls
- Networking VLANs Wireless
Ability to support and have knowledge with:
- Active Directory
- Group Policy
- Microsoft Office Products
- Microsoft Exchange
- Microsoft Workstation Operating Systems
- Windows Server Operating Systems
- AntiVirus Products
- Networking (Switching Wireless LAN & WAN)
- Storage Technologies
- Security
- 3rd party relationship management
What youll get in return:
Financial
- Life Insurance
- Pension
- Car allowance(subject to role)
- 1000 refer a friend bonus.
- Generous uncapped commission scheme(sales role)
- Profit share bonus scheme(nonsales subject to T&Cs)
- Free willwriting service
- Long Service Awards(financial and time rewards)
- Electric Car Scheme(salary sacrifice)
- Cycle to Work Scheme (salary sacrifice)
- IT Purchase Loan Scheme
- Financial Wellbeing Tool
- Pension Surgery (consultation with a financial advisor)
- Discount scheme (retail experience days etc.
Health and Wellbeing
- Private Medical Insurance
- Employee Assistance Programme for you and your family (Counselling legal advice career coaching financial support)
- Digital GP
- YuLife Wellbeing platform
- Gym membership contribution
- Gym time
- Yoga Free onsite yoga
- Eye tests
- Flu jabs
- Fruit basket per floor stocked weekly
- Mental Health First Aiders
Time off
- Holidays above statutory increasing with service plus 8 bank holidays
- Birthday benefit Have your birthday off on us!
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Compassionate Leave
- Jury Duty
Perks
- Welcome goodie bag.
- Company apparel
- Free staff parties
- Incentives Competitions and prizes including trips.
- Staff awards
- Culture Team events
Environment
- Free onsite parking
- New refurbed office Table tennis table football games consoles multifaith room fully stocked bar outdoor eating area smoking shelter.
Why choose TIEVA
Were not your average technology company we reward innovation and outside the box thinking.A career at TIEVA means giving you the opportunity to shape your future.We will provide you with all the tools you need to succeed this isnt just the basics we are talking about the latest automation technology weekly campaigns holidays prizes and team incentives.
Further faster We know its important for you to keep moving forward thats why youll have the very best training opportunities.We invest heavily in our teams culture environment and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.
More than technologyTIEVA is a leading IT solutions and services provider operating within all industries.We have experienced phenomenal growth by adopting a peoplefirst approach and providing exemplary service to our customers.
Real world real careerOur teams key focus is to deliver world class services & the best in technologies.You will work with the team to innovate yet always be looking to improve and deliver a portfolio of new products and services to our customers.
If you would be interested in joining a rapidly expanding highly reputable business with an inclusive driven and highly committed team please apply ASAP!
TIEVA is an equal opportunities employer. We welcome applicants from all walks of life however we are only able to consider applications from individuals who have existing and long term right to work in the UK.
Required Experience:
Senior IC
Employment Type
Full-Time
