Vendor Compliance Specialist Retail Operations

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3300 associates the companys products are sold at key retailers online and offline and through distributors around the world.

Our purpose is to positively impact peoples lives every day in every home around the world! We work very hard to provide our consumers with highquality exciting 5star products that make life easier. We thrive on passion and innovation and are looking for great people with great ideas who want to build the next big thing and develop while they do. At SharkNinja we are committed to engaging every associate with growth opportunities that will empower them to accelerate their careers. We offer a challenging fastpaced environment where associates of all levels get highimpact assignments regular exposure to senior leadership and transformative opportunities to achieve great results. Associates also have access to a diverse range of educational opportunities.

Open to remote for highly qualified candidates.

POSITION SUMMARY

The Vendor Compliance Specialist will report to the Manager Vendor Compliance and will help support retailer and supplier vendor compliance in North America. We are looking for an individual with a strong attention to detail and a solid understanding of vendor compliance processes. The primary responsibility will be to assist in ensuring that vendors comply with all established guidelines and requirements set forth by our retail partners in North America.

This role requires an individual with a passion for vendor compliance and operational process development as well as the ability to adapt to changing trends. Successful candidates will focus on investigation compliancerelated deductions contributing to optimizing operational efficiency and supporting the overall improvement of compliance processes to drive business success.

KEY DUTIES & RESPONSIIBILITES

Vendor Compliance Support:

• Assist in monitoring vendor compliance with established guidelines and retailer requirements.
• Support compliance audits and assessments to ensure vendor adherence to standards.
• Communicate noncompliance issues promptly and help track corrective actions.

Process Support & Documentation:

• Help maintain compliance documentation and internal records related to vendor performance.
• Assist in preparing training materials and guidance documents for vendors.
• Support crossfunctional teams in implementing process improvements to enhance compliance efficiency.
• Assist in document retrieval for internal and external audits.
• Support crossfunctional teams by providing requested documentation in a timely manner

Issue Resolution & Reporting:

• Investigate and resolve compliancerelated disputes or discrepancies quickly and efficiently.
• Support internal teams in gathering necessary data to dispute chargebacks or compliance penalties.
• Work closely with internal stakeholders to address root causes and implement preventive measures.
• Help generate and update reports on vendor compliance performance using Excel and internal tracking tools.

Collaboration & Continuous Improvement:

• Work closely with internal teams such as logistics operations and sales to support vendor compliance efforts.
• Help identify areas for operational improvement and contribute to streamlining compliance workflows.
• Stay informed about industry best practices and compliance trends.

ATTRIBUTES AND SKILLS

• Strong attention to detail and accuracy.
• Ability to work autonomously.
• Proficiency in Microsoft Excel(basic to intermediate level including data entry and reporting).
• Strong problemsolving skills and willingness to learn.
• Ability to work well under pressure in a fastpaced environment.
• Demonstrated ability to multitask and be detailed oriented with respect to ensuring deadlines are met.
• Strong communication skills.
• Ability to work well within a team environment.
• Focused on the outcome for the team and company.

PREFERRED EDUCATION AND EXPERIENCE

• 12 years of experiencein vendor compliance supply chain retail operations or a related field.
• Bachelors degree in business supply chain management or a related field(or equivalent experience).
• Experience working with retail compliance requirementsand chargeback resolution.
• Familiarity with supply chain processesand vendor management tools.
• Ability to work independently and collaboratively in a fastpaced environment.
• Excellent communication negotiation and problemsolving skills.