Patient Scheduling Specialist - Appointment Call Center
Patient Scheduling Specialist - Appointment Call Center
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Salary Not Disclosed
1 Vacancy
Job Description
Work Schedule:
This posting represents all available Patient Scheduling positions at the Appointment Centerwith UW Health. Scheduled shifts are typically Monday through Friday between the hours of 8:30 AM 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where youll be the gateway to remarkable healthcare by providing excellent phonebased customer service!
We are seekingPatient Scheduling Specialiststo:
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receiveappropriate care in a timely manner.
Education:
Minimum High school diploma or equivalent.
Preferred Associate or Bachelors degree in Business Administration Healthcare or other related field.
Work Experience:
Minimum One 1 year of previous experience working in an office or customer service environment.
Preferred Previous experience working in healthcare experience scheduling patients and experience coordinating multiple activities in an office setting.
Our Commitment to Diversity Equity and Inclusion
UW Health is committed to being a diverse equitable inclusive and antiracist workplace and is an Equal Employment Opportunity Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge unique perspectives and qualities each employee and faculty member brings to work each day.Applications from Black Indigenous and People of Color (BIPOC) individuals LGBTQ and nonbinary identities women persons with disabilities military service members and veterans are strongly encouraged. EOE including disability/veterans.
UW Health Administrative Facilities UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services Compliance Human Resources Information Services Patient Medical Records Payroll and many others.
Hear from a patient scheduling lead about why he finds his role rewarding.
UW Hospital and Clinics benefits
Required Experience:
Unclear Seniority
Employment Type
Full-Time
