Partner Program Manager - Modules Lead

The Red Hat Partner Engagement Experience Team is seeking an experienced Partner Program Manager to refine and implement our partner program strategy. In this role you will oversee partner segmentation streamline the onboarding process and define how partners earn benefits through participation in the Red Hat partner program. You will be pivotal in transforming our vision into a detailed blueprint for different partner types and ensuring a positive and measurable partner experience.

What you will do:

• Program Strategy Development:

  • Lead End to End Design Refinement and implementation of the partner program strategy focusing on partner segmentation and the onboarding process.

  • Build Programs that activate and enable go to market strategies across all partner types.

• Partner Engagement:

  • Define a detailed blueprint outlining who partners are the ideal partners to sign up the incentives for participation and the contractual requirements necessary for engagement.

• Activity Structuring:

  • Collaborate with internal teams to establish the activities for which partners earn points ensuring these activities are trackable and effectively incentivized.

• Blueprint Creation:

  • Work closely with the Partner Relationship Management (PRM) team to outline the requirements for the managed services module and translate highlevel concepts into detailed designs.

• Collaboration and Implementation:

  • Engage with various stakeholders to facilitate rapid changes and transition concepts into actionable plans ensuring swift implementation of partner programs and incentives.

• User Experience Focus:

  • Ensure that all RPM/CRM systems prioritize user experience providing insights and recommendations to enhance usability and partner engagement.

• Performance Analysis:

  • Identify historical performance trends develop defendable assumptions and utilize modeling methodologies to inform strategic decisions and improve program outcomes.

What you will bring:

• Bachelors degree in Business Marketing or a related field; MBA preferred.

• 5 years of experience in partner program management sales operations or a related field.

• Proven expertise in partner contracts revenue models and gotomarket strategies.

• Strong understanding of PRM/CRM systems and their application in optimizing partner experiences.

• Excellent analytical skills with a track record of identifying trends and translating data into actionable insights.

• Ability to thrive in a fastpaced environment managing multiple projects and priorities simultaneously.

• Proven experience in developing and implementing scalable processes that improve efficiency and reduce friction in partner engagements.

• Strong critical thinking and problemsolving skills with a track record of managing complex processes.

• Exceptional analytical skills with the ability to collect analyze and interpret data to drive insights and decisionmaking.

• Excellent verbal and written communication skills with the ability to convey complex information clearly to stakeholders at all levels.

• Familiarity with compliance and legal considerations related to sales partnerships and strategic planning.

• Strong collaborative mindset and the ability to work effectively in crossfunctional global teams.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location experience applicable skills and training external market value and internal pay equity. Annual salary is one component of Red Hats compensation package. This position may also be eligible for bonus commission and/or equity. For positions with RemoteUS locations the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a communitypowered approach to deliver highperforming Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from inoffice to officeflex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Benefits
Comprehensive medical dental and vision coverage
Flexible Spending Account healthcare and dependent care
Health Savings Account high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability paid family medical leave and paid military leave
Additional benefits including employee stock purchase plan family planning reimbursement tuition reimbursement transportation expense account employee assistance program and more!

Note: These benefits are only applicable to full time permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

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