Risk Compliance Manager
Risk Compliance Manager
Posted on :
05-04-2025
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1 Vacancy
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Job Description
DMH Stallard is an award winning South East law Legal 100 firm with offices in London Brighton Gatwick Guilford Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970 and has a headcount of approx 380. Our firm provides a comprehensive range of commercial dispute resolution and litigation employment cyber security and cybercrime corporate intellectual property real estate and technology media and telecoms advice to both businesses and individuals.Our clients our people and our professional networks are the keys to our success.
Job Purpose
The Risk and Compliance Manager is responsible for the development and implementation of risk management policies and procedures and providing general risk and compliance related advice to the firm.
Key Responsibilities and tasks
- Supervision and training of Risk and Compliance Assistant
- Developing and implementing risk management policies and procedures.
- Dealing with actual and potential claims against the firm acting as main contact for the firms professional indemnity insurers keeping records and carrying out investigations as necessary.
- Raising requests for payments and processing receipts from insurers in respect of claims against the firm and maintaining a central record of all such nominal account debits and credits.
- Keeping and updating the Root Cause Analysis information to comply with the Law South Risk & Compliance Standard.
- Dealing with all complaints made against the firm providing details and analysis to the Management Team
- Assisting the Head of Risk and Compliance in dealing with any complaints that escalate to either the SRA or Legal Ombudsman and acting as Liaison Officer for any SRA inspection visits to the firm.
- Providing a first port of call for all fee earners for internal advice and guidance on any issues of professional conduct including conflicts of interests ethics and the SRA Standards and Regulations.
- Working with Group Heads to identify areas of weakness and devising and implementing changes to working practices and policies and procedures to improve the firms risk profile.
- Devising and delivering induction and other training on risk related matters including Conflicts of Interests and our internal policies and procedures.
- Keeping up to date with alterations to professional conduct rules and any other legislation which may affect the firm and working with Groups and other Support Managers to ensure that any changes are implemented within the firm in order to comply with them.
- Carrying out audits on the compliance by individual Groups with the firms internal policies and procedures and specific aspects of professional conduct rules and assisting groups in developing and monitoring any matter specific risk management plans.
- Maintaining the firms Confidential Register of Interests and Do Not Act For Register with assistance from the Managing Partners PA and the Risk and Compliance Assistant.
- Acting as coordinator for the firms Lexcel accreditation assessment and application with assistance from the Managing Partners PA and the Risk and Compliance Assistant.
- Working with the Head of IT Finance Director Head of Human Resources and Facilities Manager to produce and maintain the firms Business Continuity Plan reporting up to the Management Team.
- Working with the Head of Risk and Compliance IT Marketing and Business Development and Group heads to ensure that any specific changes to letters of engagement are made to maintain compliance with the Law Society guidance and SRAs professional conduct rules.
- Working with the Head of Risk and Compliance and Marketing and Business Development to ensure that any specific changes to the firms external website are made to maintain compliance with the Law Society guidance and SRAs professional conduct rules.
- Attending Law South Risk Management group meetings and completing any Law South risk management questionnaires and selfassessment audits.
- Completing the firms annual professional indemnity insurance proposal forms liaising with Accounts regarding payment of premiums and assisting with any insurance related enquiries raised by fee earners.
- Monitoring compliance with the Solicitors Code of Conduct Rules especially regarding the Introduction and Referral issues including vetting of new schemes.
- Assisting with due diligence work and other risk management issues in relation to any potential mergers and acquisitions including liaising with insurers and Law South including dealing with any successor practice issues.
- Participating in integration of staff including training on and revision of internal policies and procedures following any mergers or acquisitions.
- Providing information on the firms claims and complaints record for tendering purposes and lenders where we are on their conveyancing panel.
- Assisting groups with requests for files from clients other law firms and other third parties including government departments.
- Participating in the firms Information Security Group including attending meetings.
- Reviewing and commenting on any thirdparty terms of business that the firm is being asked to sign up to (e.g. lender panels).
Experience Required:
- Ideally previous experience working in a law firm.
- Understanding of and experience in risk management techniques.
- Detailed knowledge and understanding of professional indemnity insurance and good awareness and understanding of other classes of insurance.
- Detailed knowledge and understanding of the SRA Code of Conduct Rules and other SRA Standards and Regulations such as the Indemnity Insurance rules and the Legal Ombudsman scheme.
- Awareness and understanding of Money Laundering legislation Data Protection legislation Criminal Finances Act 2017 Bribery Act 2010 Financial Services and Markets Act.
Skills Required:
- Excellent interpersonal skill with the ability to influence and challenge at senior level and to deal confidently and proactively with partners staff at all levels clients and external bodies under own initiative.
- Highly organised quick and efficient.
- Ability to cope under pressure in a professional and calm manner.
- Ability to reassure and deal sympathetically with those reporting claims and complaints.
- Ability to present complex subjects in understandable terms and write reports clearly and effectively.
- Strong attention to detail.
- Strong literacy numeracy and analytical skills.
- Enthusiastic and flexible approach to the wide variety of the role and tasks.
- Good investigative skills.
- Have a methodical and organised approach to work whilst adapting to meet priorities.
- Proficient in all Microsoft Office applications.
- Training presentation and interviewing skills.
- Advanced problemsolving skills.
- Good negotiating skills.
- Ability to communicate over the phone in writing and in faceto face meetings.
- Ability to develop a good working relationship with regulatory bodies.
- Drafting and reviewing policies and procedures.
- Hold appropriate professional qualifications from bodies such as the Institute of Risk Management and Chartered Insurance Institute.
Benefits:
- 25 days holiday (of which 3.5 are taken during the Christmas period) plus Birthday holiday plus Bank Holidays.
- Life Assurance
- Private Healthcare
- Employee Assistance Programme
- Sodexo Discounts
- Pension Scheme
- Interest free season ticket loans
- Cycle to work scheme
- Discounts on Legal work
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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