Sr Cloud Ops Eng I

At PowerSchool we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home PowerSchool supports the entire educational ecosystem as the global leader of cloudbased software for K12 education. Our employees make it all possible and a career with us means youre joining a successful team committed to engaging empowering and improving the K12 education experience everywhere.

Team Overview

Our Hosting team manages and supports the infrastructure of all our platforms from hardware to software to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure.

Job Summary: We are seeking a skilled Cloud Ops Engineer to manage maintain and optimize our organizations Hosted Cloud Environment including Windows Server environments virtualization platforms (VMware) Citrix solutions databases and automation through PowerShell scripting. The successful candidate will play a critical role in ensuring high availability performance security and scalability of our Hosted Cloud Environment.

Key Responsibilities:

• Install configure maintain and troubleshoot Windows Server environments 2016/2019/2022.
• Manage and administer Citrix environments including Citrix Virtual Apps and Desktops (XenApp/XenDesktop).
• Design implement and manage VMware virtual infrastructure including ESXi vSphere and vCenter.
• Database administration and support for SQL Server or Oracle databases including backup recovery performance tuning and security.
• Automate routine tasks using PowerShell scripting to enhance operational efficiency.
• Monitor system performance conduct regular health checks and optimize infrastructure to ensure reliability and high availability.
• Collaborate with IT teams to plan and execute upgrades migrations and patch management.
• Troubleshoot complex issues related to servers virtualization Citrix environments and databases.
• Develop and maintain comprehensive documentation of infrastructure configurations processes and procedures.
• Provide technical support and guidance to IT staff and endusers.

Qualifications:

• • Bachelors degree in computer science or related field; or equivalent work experience.
  • 5 years of experience in Cloud Ops Administration with a focus on Windows Server Citrix VMware and databases.
  • Strong expertise in Windows Server technologies including Active Directory DNS DHCP Group Policy.
  • Extensive experience with Citrix Virtual Apps and Desktops deployment management and optimization.
  • Proficiency in VMware virtualization technologies including ESXi vSphere vCenter and related tools.
  • Solid experience in database administration (SQL Server/Oracle) including backup and recovery optimization and security.
  • Advanced PowerShell scripting skills for automation and task simplification.
  • Strong analytical and problemsolving skills.
  • Excellent communication and collaboration abilities.
  • Relevant certifications (e.g. MCSA/MCSE Citrix CCA/CCP VMware VCP Database certifications) are highly desirable.
  • Bonus: Certifications in Azure/AWS.

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EEO Commitment

PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing