Experienced Automotive BDC Agents
Experienced Automotive BDC Agents
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Salary Not Disclosed
1 Vacancy
Job Description
Job description
Town Center Nissan is NOW HIRING experienced and qualified Call Center Associates for our Business Development Center in Kennesaw GA! We are Georgias #1 Nissan Dealer year after year and we are looking to add a qualified associate to our team. Candidates should possess strong written & verbal communication skills love the thrill of being challenged to succeed and enjoy working in a call center environment! This position requires individuals to be selfmotivated persistent and able to perform at a fast pace.
* Must be available to work fulltime retail hours shifts are between 9am8pm MondaySaturday 1pm6pm Sunday
* Bilingual English/Spanish preferred
* Call center experience preferred
* Sales experience is a plus but not required
We offer generous benefits such as:
* Competitive pay offers an hourly rate bonus pay increases with experience and production
* 401k with Company match
* Full benefits package including medical dental vision life PTO etc.
* Employee Referral Program
* Employee discounts on vehicle purchases service & parts
* And so much more!
If you have a competitive spirit and the determination to move forward APPLY NOW!
Position Overview
Our Call Center Associates are responsible for handling internet inquiries and phone leads in order to generate appointments for the dealership sales departments. Successful associates will average making 80 calls and sending 80 emails per day.
Who would I interact with
This position interacts daily with customers the Business Development Manager dealership Management and support staff just to name a few.
What are the daytoday responsibilities
- Receiving inbound sales phone calls and internet leads
- Identifying the clients needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients concerns are addressed prior to appointment date such as cost warranty questions appointment duration
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post visit to ensure customer satisfaction
What are the requirements for this job
- High school diploma or equivalent
- Excellent oral written and interpersonal communication skills
- Extensive customer service sales or telemarketing background
- Computer literacy strong organizational and followup skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
Company Overview
As a family owned and operated business Town Center Nissan has been proudly serving the metro Atlanta area since 2002. Weve been able to consistently create great car buying experiences that exceed our customers expectations and have made us Georgias #1 Nissan Dealer year after year .
Apply today at our Kennesaw location.
Benefit Conditions:
- Waiting period may apply
- Only fulltime employees eligible
Work Remotely
- No
Job Type: Fulltime
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Work Location: In person
Required Experience:
Senior IC
Employment Type
Full-Time
