Learning Development Specialist
Learning Development Specialist
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Job Description
Were Hiring!
Learning & Development Specialist Bilingual
Toronto ON
FullTime
Hybrid
WHO WE ARE
SOCAN is a notforprofit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180000 songwriters composers and music publishers. Through licensing global royalty collection and advocacy we help creators to keep making the music that entertains moves and inspires us
OUR COMMITMENT TO DIVERSITY EQUITY INCLUSION AND ANTIRACISM
SOCAN thrives with a variety of viewpoints identities and backgrounds and we are committed to antiracism. Everyone is welcome to apply for our wide range of roles regardless of gender identity gender expression ethnicity race age culture sexual orientation religious belief or physical ability. Learn more about SOCANs commitment to Inclusion & AntiRacism.
WHY WORK WITH US
- Make a difference by supporting and collaborating with a vibrant and creative community
- Enjoy many options for workplace flexibility and worklife balance
- Get involved in the rapidly changing creative space
- Advocate for and empower the creative community
- Together well help music creators earn more income and make a living
WHAT WE OFFER
- 35hour workweek schedule(possible flexible work options i.e. 4day work week (position based)
- Twelve paid sick days annually (including five personal days)
- Access to SOCANs Toronto fitness facility
- Annual Performance Incentive bonus (dependent on a personal and company performance)
- Defined contribution Pension Plan
- Comprehensive health and dental benefitsprogram
- Inclusive and collaborative working environment
ABOUT THE ROLE
As the Learning & Development Specialist you will be responsible for coordinating designing delivering and evaluating organizationwide learning initiatives and managing learning technologies participant and classroom logistics. You will also be responsible for documentation and knowledge management ensuring that all learning resources and program materials are effectively organized and accessible. This position reports to the Chief Human Resources Officer.
WHAT YOULL DO / KEY RESPONSIBILITIES
Stakeholder Engagement and Collaboration:
- Collaborate with internal and external stakeholders to identify training needs and objectives.
- Serve as a point of contact for participants leaders and Human Resource Business Partners to ensure smooth program delivery and sustainment.
- Foster relationships with subject matter experts vendors and partners to enhance program content and effectiveness.
- Create and manage training communications.
Participant Classroom and Learning Systems Management:
- Assist in the planning and of all learning and development programs.
- Coordinate logistics for training sessions including scheduling venue/virtual platform setup and participant communication.
- Manage enrollment attendance tracking manager engagement and evaluation processes for training programs.
- Provide virtual classroom production support and troubleshoot issues during virtual training sessions.
- Facilitate participant engagement through interactive tools discussions and feedback collection.
- Administer and maintain learner and program records using the organizations learning technologies (e.g. Dayforce HR Downloads Guru WorkRamp SharePoint etc..
- Manage and oversee the continuous improvement of the learning technology suite exploring enhancements and innovations to improve learner experience.
- Collaborate with IT and vendors to implement HR learning technology features or resolve system issues as needed.
- Represent HR on the Health & Safety committee and assist with design planning and facilitation of all committee initiatives.
Program Design Documentation and Delivery:
- Design develop and maintain programs and materials including presentations manuals live classroom and elearning modules in support of programs like:
- Talent / Performance Management
- Leadership and Professional Development
- Health and Safety
- Wellness Equity Task Force Change Coalition and Culture
- Industry / Business Trainings / SOCAN Academy
- Corporate New Hire Orientation
- Facilitate employee training programs including virtual classroom in person training and overall training program management.
- Implement a standardized system for cataloging and archiving learning content and knowledge repositories ensuring consistency and version control.
Evaluation Reporting and Continuous Improvement:
- Ensure accurate tracking of training completion certifications participation data and other participant analytics.
- Administer feedback mechanisms and develop metrics collect and analyze data on program effectiveness participant satisfaction and learning outcomes.
- Prepare reports and presentations summarizing key findings and recommendations for management.
- Monitor and assess the impact of training initiatives on organizational goals and employee performance.
- Identify opportunities for continuous improvement in program design and delivery based on feedback and data.
Program Coordination:
- Assist with Culture Committee Change Coalition and Equity Task Force programing and initiatives.
- Manage Education Assistance Program and assist in management of training budgets.
WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
- Bachelors degree in education human resources instructional design knowledge management or a related field.
- 35 years of experience in training learning and development or a related area preferably in a nonprofit or music industry setting.
- Strong organizational and project management skills with attention to detail.
- Familiarity with instructional design principles and adult learning theories.
- Proven facilitator with excellent communication and interpersonal skills with the ability to engage and motivate diverse audiences.
- Proficiency in Microsoft 365 and knowledge management systems.
- Ability to work independently and as part of a collaborative team.
- Experience with virtual training platforms (e.g. MS Teams) and learning design and management technologies (e.g. LMS administration SharePoint Storyline Camtasia etc. is an asset.
- Health & Safety Certification an asset.
- Bilingualism in English and French.
ACCESSIBILITY & ACCOMMODATION:
SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race colour religion sex ancestry national origin ethnic origin age disability citizenship veteran status sexual orientation record of offences marital status family status or any other characteristic protected by federal provincial or local law regulation or ordinance.
If you dont see yourself fully reflected in every job requirement listed on the posting above we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100 qualified. We are committed to creating a more equitable inclusive and diverse company and we strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientations and life experiences to apply
HOW TO APPLY
If youre interested in joining us wed love to hear from you: you for your interest in our company; we will be in touch with those candidates we wish to interview.
To learn more about SOCAN go to . You can also follow us on LinkedIn X Instagram and Facebook @SOCANmusic/@SOCANmusique).
Other details
- Pay TypeSalary
Required Experience:
Unclear Seniority
Employment Type
Full-Time
