Software Support
Software Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding a work environment that is diverse and dynamic look no further Haemonetics is your employer of choice.
Job Details
At Haemonetics we are dedicated to advancing blood management technology to improve patient care. We are looking for a maternity cover Software Support Specialist with a background as a biomedical scientist in a blood bank environment to join our Blood Management Technology team.
In this role you will be the first point of contact for customer inquiries providing expert technical support for our HAE applications and hardware solutions used in hospitals blood banks and transfusion services. Your handson experience in blood banking will be key to troubleshooting complex issues and ensuring customers get the most out of our technology.
Key Responsibilities:
- Act as the first line of support for our customers (hospitals blood bank etc).
- Provide specialized technical assistance for HAE (Haemonetics) applications and hardware ensuring optimal performance.
- Utilize your biomedical scientist expertise to understand and resolve customer challenges effectively.
- Work closely with internal teams to escalate and address complex technical issues.
- Deliver highquality customer service with a problemsolving and customerfirst mindset.
What Were Looking For:
- Degree in Biomedical Science or a related field.
- Experience as a Biomedical Scientist in a blood bank or transfusion laboratory.
- Strong knowledge of blood management transfusion practices and related laboratory processes.
- Technical troubleshooting skills with the ability to communicate solutions clearly.
- Excellent customer service and communication skills.
- Ability to work independently while collaborating effectively with a team.
Why Join Us
At Haemonetics youll be part of a team dedicated to advancing blood management technology and supporting healthcare professionals in delivering lifesaving treatments.
Employment Type
Full-Time
