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You will be updated with latest job alerts via emailReporting directly to the Training Manager The Training Team Leader will actively participate in various training initiatives such as participating in Screening Officer Foundations Program (SOF) conducting On the Job Training (OJT) and assisting with delivery of training to screening officers requiring recertifications and other GARDA training program.
A Training Team Leader is responsible for delivering training to screening officers following the parameters prescribed by CATSA. This position also includes: coaching mentoring and assisting in recertification or infiltration testing providing support in delivering GARDA Internal training.
Tasks & Duties
Manage performance of the screening personnel to ensure continuous excellence in performance
Delivers onthejob GardaWorld and CATSAmandated training such as but not limited to: requisite postcourse practical training and refresher courses Performance Improvement and Performance Expectation Plans (PIP/PER) and training requirements and other security and customer service training (e.g. practice sessions)
Monitors tests and assessments related to all elements of CATSAs NTCP program and GardaWorld skills development sessions
Supervises Screening Personnel participation in practical skill development sessions
Implements training for new operating procedures and supports new hire orientation training
Manages and delivers individual training improvement plans
Provides Checkpoint & Oversight Support where required
Providers recommendations on certification maintenance
Develops rapport and creditability within screening officer population to increase effectiveness of training interactions
Demonstrates positive partnership with our client to support training programs
Educations & Skills
High School Diploma
Minimum 1 year of Screening Officer experience (PBS)
Proficiency in Microsoft Office
HBS and NPS qualifications achieve 90 on National XRay Exam
achieve 90 on PBS RLP Knowledge Exam
Free from any CATSA PERs within the last year
Ability to coach correct and mentor Screening Officers
Able to deliver an effective training seminar
Attention to detail with the ability to meet deadlines and work under pressure in a fastpaced environment
Can work independently with minimal supervision
Excellent written verbal and communication skills
Consistent with the professional appearance standards
Possesses a good performance and absenteeism record with both CATSA and GardaWorld
Flexible to work within a 24/7 operation in which schedules could change on a weekly basis as per training requirements
Full Time