Customer Service Consultant
Customer Service Consultant
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4-5years
1 - 1
1 Vacancy
Job Description
Requirements
ESSENTIAL SKILLS REQUIREMENTS:
- SAP PowerPoint Excel Organisational skills Diary management Communication Skills Business Writing Skills
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES
- Customer complaint and query handling and Customer case management.
- Building and maintaining relationships with the dealer network.
- Ensuring correct escalation process internally and externally.
- Achieve voice email and quality Service Level targets as per agreement.
ESSENTIAL SKILLS REQUIREMENTS: SAP, PowerPoint, Excel, Organisational skills, Diary management, Communication Skills, Business Writing Skills WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Customer complaint and query handling and Customer case management. Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level targets as per agreement.
Employment Type
Full Time
