Engagement Manager
Engagement Manager
Posted on :
04-04-2025
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1 Vacancy
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Job Description
As an Engagement Manager facilitate appropriate project delivery to meet contractual obligations and client expectations mainly working with Insurance Practice. Reports to Delivery Executive.
Responsibilities:
- Closely monitor the project progress quality financials customer satisfactions risks and issues. Take proactive actions with project managers and relevant stakeholders
- Educate and influence the project managers team members and the client to make project delivery successful. Provide technical advice business knowledge or management advice with the project members as required
- Suggest and negotiate change requests contractual changes resource allocations and scope changes to set reasonable project goal and delivery
- Maintain and expand good communications and relationships with client stakeholders
- Work with Insurance practice to promote new project proposals and solutions and facilitate communications particularly between offshore team and client
- Work with Sales team to explore potential business opportunities within client organization. Promote senior executive relationship
- Establish and follow up the account plan to have Insurance and other practices to expand business
- Coordinate and promote common strategy and account plans with other regions. Exchange information and maintain relationships with the practice and sales members to win the business as a global service provider. Monitor and capture Head Office strategy and plans to help other regions get mandates on a global basis
- Continuously report to the Delivery Executive on the account and projects. Propose potential ideas and plans for appropriate delivery and business expansion
As an Engagement Manager, facilitate appropriate project delivery to meet contractual obligations and client expectations mainly working with Insurance Practice. Reports to Delivery Executive.
Responsibilities:
- Closely monitor the project progress, quality, financials, customer satisfactions, risks, and issues. Take proactive actions with project managers and relevant stakeholders
- Educate and influence the project managers, team members, and the client to make project delivery successful. Provide technical advice, business knowledge, or management advice with the project members as required
- Suggest and negotiate change requests, contractual changes, resource allocations, and scope changes to set reasonable project goal and delivery
- Maintain and expand good communications and relationships with client stakeholders
- Work with Insurance practice to promote new project proposals and solutions and facilitate communications, particularly between offshore team and client
- Work with Sales team to explore potential business opportunities within client organization. Promote senior executive relationship
- Establish and follow up the account plan to have Insurance and other practices to expand business
- Coordinate and promote common strategy and account plans with other regions. Exchange information and maintain relationships with the practice and sales members to win the business as a global service provider. Monitor and capture Head Office strategy and plans to help other regions get mandates on a global basis
- Continuously report to the Delivery Executive on the account and projects. Propose potential ideas and plans for appropriate delivery and business expansion
Employment Type
Full Time
Key Skills
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