Dietitian- Chat Support
Dietitian- Chat Support
Posted on :
04-04-2025
Employer Active
1 Vacancy
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Job Description
Role: Dietitian (Chat Support)
Location: Remote
Job Type: Fulltime
About Fitelo:
Fitelo is a fastpaced Indian D2C Healthtech startup looking to hire senior talent. It is an AI powered online platform for weight loss and chronic disease management. The company was founded with a vision to help customers take the healthier route by eating right staying active and building healthy habits. It has grown exponentially with strong unit economics and is now looking to expand its team across multiple roles.
Specifically this role will involve:
Providing expert consultations to clients via chat answering queries and offering advice on diet plans supplements and lifestyle changes their primary dietitian is unavailable.
Ensuring quick response times while considering client history before offering recommendations.
Coordinating with internal support teams (Tech Product Ecommerce etc. to resolve nondietrelated issues.
Maintain accurate and detailed records of all client interactions and sales activities in the CRM system.
Ensuring maximum empathy and professionalism in client interactions to enhance customer experience.
Ideal candidate will have:
Ideal candidate will have:
Prior experience in chat support or customerfacing roles is preferred.
Strong technical expertise in weight management and disease management diet planning.
Effective English writing skills are essential especially for international sales ensuring professional and clear communication with clients.
Passion for health and wellness committed to helping clients achieve their health goals.
Eagerness to work in a fastpaced dynamic environment for a rapidly growing company.
High visibility and unlimited growth potential.
Willingness to learn and work on additional technologies and platforms.
Excellent communication and interpersonal skills to build strong relationships with clients.
Strong organizational and timemanagement skills to manage client interactions effectively.
Ability to work independently and as part of a team.
Qualifications:
Qualifications:
Bachelors or Masters degree in Nutrition or Dietetics. Additional requirements:
Comfortable working alternate Sundays and rotational shifts 6 AM 3 PM & 3 PM 12 AM).
BYOD Bring your own Laptop and Mobile Device.
Employment Type
Full Time
Key Skills
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