Are you looking for an exciting opportunity to work in a dynamic international environment Do you speak fluent Czech and have excellent communication skills If so we have the perfect role for you! We are seeking a CzechSpeaking Customer Advisor to join our vibrant team in Sofia Bulgaria. Whether you have prior experience or are looking for a fresh start in the customer service field we welcome you to apply!
What Youll Do:
- Provide exceptional customer support via phone email and chat in Czech.
- Assist customers with inquiries troubleshooting and problem resolution in a professional and friendly manner.
- Guide customers through company services policies and processes to ensure a seamless experience.
- Accurately document customer interactions and feedback to improve services.
- Work closely with team members and managers to achieve performance goals and maintain highquality service.
What We Offer:
- Competitive Salary Earn an attractive salary package with additional performancebased incentives.
- Permanent Contract Secure a stable and longterm career with us.
- Paid InDepth Training Receive extensive training to ensure youre fully equipped for the role.
- Relocation Package If youre moving from abroad or another city weve got you covered with flight tickets and accommodation to help you settle in.
- Health and Life Insurance Enjoy comprehensive coverage for your health and wellbeing.
- Career Growth Opportunities Grow your career with internal promotions and personal development programs.
- Vibrant Work Environment Work in a modern office with supportive colleagues and engaging activities.
- Additional Perks Meal vouchers transportation allowance team events and much more!
What Were Looking For:
- Fluency in Czech (both spoken and written) is a must.
- Good command of English for internal communication.
- Excellent interpersonal and problemsolving skills.
- Ability to work in a fastpaced customeroriented environment.
- Previous experience in customer service is an advantage but not required we provide full training!
- Willingness to work onsite in Sofia Bulgaria.
Why Sofia
Sofia is a lively and affordable city with a mix of modern and historical attractions. From vibrant nightlife and cultural events to beautiful parks and delicious cuisine Sofia offers a great quality of life. Plus with its growing international community youll feel right at home!