Associate Manager - Business Analyst
Associate Manager - Business Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In this role you will have to:
- Analyze existing business process workflows and operations within the Program
- Identify process bottlenecks inefficiencies and areas for improvement
- Work closely with process owners to understand the requirements and pain points
- Collect organize and analyze data related to process performance quality and KPIs
- Generate reports and insights from data analysis to drive decision making
- collaborate with clients and internal stakeholders to gather and document business requirements
- Translate business needs into clear and actionable requirements for process improvement
- Propose and design process improvements and optimization to meet client and company objectives
- Develop detailed process documentation including flowchart and SOPs
- Manage and oversee the implementation of process improvement and changes
Qualifications :
Our most successful candidates will have:
- Proficient in MS Office tools (Excel Powerpoint etc)
- Strong analytical and problemsolving skills
- Excellent communication and interpersonal skills
- Proficiency in data analysis tools and software
- Proficiency in Salesforce Analytics Studio Amazon Connect and Power BI
- Must have FY24 PDP score of Exceeds Most or Clearly Exceeds
- Tenure of at least 18 months
- No Active DA
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
