Senior Product Manager - Customer Data Platform
Senior Product Manager - Customer Data Platform
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$ 100000 - 130000
1 Vacancy
Job Description
Help empower our global customers to connect to culture through their passions.
Why youll love this role:
As a Senior Product Manager Data platform at StockX youll be a key player in transforming our data on a global audience of 220 million annual visitors across 200 countries. We are seeking a dynamic and strategic Product Manager to lead the development and of data & ML focused initiatives for our eCommerce marketplace. In this role you will be responsible for driving our roadmap specifically for our customer data platform (CDP) & AB testing infrastructure by creating innovative solutions that help support use cases that improve user experience scale & optimize marketing acquisition & retention strategies via a datadriven approach and enhance customer satisfaction. You will work collaboratively across teams to deliver empowering teams across the organization with robust scalable and efficient data infrastructure / ML capabilities.
What youll do:
As the Product Manager for Data Platform you will work closely with Engineering Data Engineering Data Science / ML team Analytics and business teams to define product strategy & requirements prioritize features and deliver solutions on the roadmap that enable datadriven decisionmaking including clickstream tracking across web & app and customer data automation for segmenting & hypertargeting at scale. Your role will be instrumental in ensuring our platform is reliable efficient and capable of supporting complex analytical and AIdriven data initiatives. Key responsibilities include:
- Define and execute the vision & roadmap for the Data Platform aligning with company objectives and stakeholder needs especially Marketing Product & other departments using the Customer Data Platform (CDP) & AB testing infrastructure.
- Partner with Marketing Analytics Customer Support and UX/UI teams to ensure cohesive acquisition & retention data across all touchpoints by owning how they interact with our core ClickStream / Orders / Customer Service (CS) datasets.
- Evangelize with business stakeholders & other product teams the Data & AB infrastructure built up to drive adoption and ensure the platform / vendor partners meet their needs.
- Be point of contact for and quality of the core Clickstream 1st party data at StockX. Work across org to help define requirements around new user data / troubleshooting existing data discrepancy issues & closing them in collaboration with engineering analytics data and biz stakeholders.
- Collaborate with Engineering Data Engineering Data Science / ML and Analytics teams to design and implement scalable data infrastructure and AI/ML use cases.
- Evaluate emerging technologies tools and frameworks to continuously enhance the platforms capabilities.
- Define success metrics and measure the impact of platform improvements on business and technical objectives with a strong ability to prioritize based on those metrics make datadriven decisions and execute in a fastpaced environment.
- Foster a culture of innovation collaboration and operational excellence within the team.
About you:
- Bachelors degree in Business Marketing Engineering or a related field with background in software engineering data science or a related technical field.
- 5 years of experience in platform product management preferably in large eCommerce marketplace companies.
- Knowledge of data warehousing principles knowledge of SQL and knowledge of Data ETL (Extraction / Transformation / Loading)
- Proven ability to bridge work across crossfunctional teams including engineering analytics and business stakeholders.
- Experience with Agile development methodologies and product management frameworks.
Nice to have skills:
- Familiarity with large scale Customer Data Platforms (CDP) such as Segment / mParticle etc and/or in house data lake systems serving similar purposes.
- Experience with A/B testing with knowledge of user funnel metrics such as Conversion Churn Customer Lifetime Value (CLV) and cohort analysis.
- Strong technical background with an understanding of Clickstream tracking & MarTech stack.
- Excellent problemsolving analytical and communication skills.
- Strong analytical skills with experience in datadriven product management.
- Familiarity with data privacy regulations (GDPR CCPA) and security best practices.
Pursuant to the various pay transparency laws/acts the base salary range is $100000 to $130000 plus opportunities for benefits (e.g. medical dental) equity and discretionary bonuses. Compensation is dependent on geography and may vary.
Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation.
StockX is proud to be a Detroitbased technology leader focused on the large and growing online market for sneakers apparel accessories electronics collectibles trading cards and more. StockXs powerful platform connects buyers and sellers of highdemand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by realtime data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand adidas Nike Supreme BAPE OffWhite Louis Vuitton Gucci; collectibles from brands including LEGO KAWS Bearbrick and Pop Mart; and electronics from industryleading manufacturers Sony Microsoft Meta and Apple. Launched in 2016 StockX employs 1000 people across offices and verification centers around the world. Learn more at www.stockx.
Required Experience:
Senior IC
Employment Type
Full Time
