A Customer Support Executives primary responsibility is to assist customers with inquiries resolve issues and ensure a positive customer experience often through phone email or chat.
Requirements
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
A Customer Support Executive's primary responsibility is to assist customers with inquiries, resolve issues, and ensure a positive customer experience, often through phone, email, or chat.
Education
12th/Graduate