Customer Service Associate
Customer Service Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Requirements
- Manage a high volume of inbound and outbound calls emails and chats.
- Provide accurate information about products services and policies.
- Resolve customer complaints and issues efficiently and courteously.
- Maintain detailed records of customer interactions and transactions.
- Identify and escalate priority issues to the appropriate departments.
- Follow up with customers to ensure their issues are resolved.
- Work in the retail store when needed.
- Proficient in using customer service software and tools
- Strong problemsolving abilities and attention to detail
Benefits
- Competitive salary
- Health dental and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
Manage a high volume of inbound and outbound calls, emails, and chats. Provide accurate information about products, services, and policies. Resolve customer complaints and issues efficiently and courteously. Maintain detailed records of customer interactions and transactions. Identify and escalate priority issues to the appropriate departments. Follow up with customers to ensure their issues are resolved. Work in the retail store when needed. Proficient in using customer service software and tools Strong problem-solving abilities and attention to detail
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
