Procurement Operations Analyst
Procurement Operations Analyst
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Job Description
We are on the lookout for a Procurement Operations Analyst to join the Procurement team in Glovo Barcelona office on our journey to always deliver amazing experiences.
The Procurement Operations Analyst is an entrylevel role focused on supporting the transactional aspects of procurement operations providing direct support for incident and problem management and addressing inquiries through the customer help desk. This role is essential for maintaining smooth efficient operations within the procurement team and ensuring stakeholder satisfaction through prompt issue resolution and clear communication.
Transactional Processing
Monitor the purchase requisitions and purchase order creation following defined policies and procedures.
Ensure accuracy and timeliness supporting compliance with corporate guidelines and service level agreements (SLAs).
Incident and Problem Management
Handle procurementrelated incidents performing initial triage and troubleshooting to resolve issues where possible.
Assist in root cause analysis helping to prevent recurrence and drive improvements.
Customer Help Desk
Serve as a primary contact point for internal inquiries related to procurement transactions and processes.
Continuous Improvement
Identify and suggest areas for process enhancement within transactional procurement and customer support.
Qualifications :
Some knowledge of procurement systems (preferably SAP Ariba) would be a plus.
Strong attention to detail. Effective problemsolving and customer support abilities.
Good written and verbal communication skills to maintain clear and professional interactions in English and Spanish.
Ability to work collaboratively in a team open to guidance and development opportunities.
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Topnotch private health insurance to keep you at your peak.
Monthly Meal credit to satisfy your cravings!
Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
Online therapy and wellbeing benefits to ensure your mental wellbeing.
Enhanced parental leave and officebased nursery options.
Access to professional training and resources to advance your career.
Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
