Room Attendant
Room Attendant
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Job Description
The Room Attendant is responsible for maintaining clean and attractive guest rooms while following company standards and safety and security procedures. The Room Attendant is responsible for the timely and proper cleaning of guest rooms on a daily basis.
ESSENTIAL
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Fairmont Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag while working.
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
- Thoroughly clean and restock guest rooms per 8 hour shift.
- Maintain Fairmont standards for cleaning and servicing assigned guest rooms.
- Complete all precleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set up.
- Remove all trash and dirty linen from guest rooms on a daily basis.
- Report all lost and found items to Security immediately.
- Keep all hallways public areas and closets clean neat swept and vacuumed.
- Prepare housekeeping cleaning cart for next days use.
- Report all guest borrowed items (fridge or microwave) to House person for safe return to Housekeeping.
- Report any maintenance items immediately to supervisor Royal Service or using the handheld device.
MARGINAL
- Follow all procedures as outlined by the Executive Housekeeper
- Other duties as required.
Qualifications :
PHYSICAL REQUIREMENTS
- Long hours sometimes may be required.
- Medium work Exerting up to 50 pounds of force occasionally and /or up to 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
MENTAL REQUIREMENTS
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guests.
OTHER ABILITIES SKILLS KNOWLEDGE
Bilingual helpful
Additional Information :
A great support team awaits you in this department.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
