IT Support Engineer
IT Support Engineer
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Job Description
Our client a wellestablished Forex company is currently seeking an IT Support Engineer to join its growing IT department. This is a fantastic opportunity for an enthusiastic and driven IT professional to play a key role in supporting and improving daily IT operations in a fastpaced international work environment.
The successful candidate will report directly to the CIO and provide first and secondline technical support across the organization. This role is essential in ensuring that the companys IT infrastructure remains reliable efficient and secure while supporting employees daytoday technical needs.
Responsibilities
- Deliver 1st and 2nd level IT support to officebased employees ensuring issues are resolved within agreed SLA timeframes.
- Diagnose and troubleshoot hardware software and network issues efficiently and effectively.
- Administer and maintain inhouse systems including laptops desktops printers and peripheral devices.
- Organize and maintain IT offices and storage rooms to ensure a clean and operational work environment.
- Contribute to IT documentation internal knowledge bases manuals and troubleshooting guides.
- Provide regular updates and reports on ongoing tasks and technical issues.
Experience & Knowledge
- 1 3 years of experience in a similar IT support or systems administration role.
- Proficiency in Microsoft Office 365 applications (Outlook Teams SharePoint OneDrive).
- Handson experience with Windows 10 macOS and Windows Server 2019.
- Solid understanding of Microsoft infrastructure including Active Directory GPOs and Domain Controllers.
- Good knowledge of networking fundamentals including OSI/TCPIP models and LAN/WAN components.
- BSc in Information Technology Computer Science or related field.
- ITrelated certifications (e.g. CompTIA Microsoft Cisco) are a plus but not mandatory.
- Scripting skills in PowerShell and/or Bash considered an advantage.
- Strong communication and interpersonal skills.
- Quick learner with the ability to grasp complex technical concepts.
- Proactive detailoriented and solutionsdriven.
- Able to manage multiple tasks and work effectively in a team setting.
- Flexible and adaptable to changing technologies and environments.
Package and Benefits:
- Salary depends on experience:EUR Gross/ Year
- Company benefits discount card
- Gym allowance
- Health insurance
- Free breakfast and lunch in the office
- Positive inclusive and professional work environment.
- Career progression opportunities and continuous professional development.
Ready to take your IT career to the next level Apply now by sending your CV to
Employment Type
Full Time
