Automotive Business Development Representative
Automotive Business Development Representative
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Salary Not Disclosed
1 Vacancy
Job Description
We are your local familyowned Nissan and Toyota dealership! Proudly serving our area for over 50 years. Since opening our doors in 1964 we have strived to exceptionally serve our community and our staff. Weve held true to our values while servicing our community and pursuing continuous growth. We strongly believe in continuous improvement for our employees. Weve been continuing to grow while holding true to our values of professionalism positivity teamwork and honesty! We strive to make our employees happy resulting in longterm employee retention! We have employees that have been here 10 years. We would like to add you to our great team!
At McKinnon Nissan and Toyota we strongly believe in growth opportunities for our employees and therefore offer ongoing training and strive to promote from within!
Are you ready to jumpstart your career and grow with our organization If the answer is yes apply below!
We Offer:
- Competitive Pay
- Health Dental Vision & Life Insurance
- 401K
- Direct Deposit
- Sundays off
- Paid vacation
- Paid instructorled training
- Ongoing training
- Promote from within
- Excellent work environment
- Great team culture
- Family owned and operated
Responsibilities:
- Interacting with customers via phone emailand online chat to answer questions and schedule them to visit our dealership.
- Excellent customer service and communication skills giving advice and providing real solutions.
- Log all customer comments.
- Schedule followup contact if no appointment is made.
- Contact customers using scripts to schedule appointments.
- Confirm scheduled appointments.
- Post scheduled appointments on appointment board in BDC.
- Contact and reschedule noshow customer appointments.
- Follow up withDepartment to determine if appointment was kept and the outcome.
- Schedule future contact as needed.
- Update customer changes in database.
- Ability to meet or exceed monthly goals.
Requirements:
- Must have previous role in BDC based on strong customer or retail customer service experience at a call center
- Strong communication skills (both verbal and written)
- Active interest in working in a fun competitive environment based on teamwork and camaraderie
- Experience and comfortable working with technology (computers mobile phones video)
- Valid drivers license required as well as clean driving record
- Professional appearance and work ethic
- Outstanding organizational and multitasking skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
