Account Manager

Tech companies are hiring in Ottawa! If youre looking for your next opportunity in tech Work in Ottawa can help you build a thriving career in the fastgrowing technology industry in Canadas capital.

As an initiative of the citys economic development agency Invest Ottawa Work in Ottawa helps tech firms fill open positions quickly so they can grow and scale faster

We are excited to partner withNodaon their search for Account Manager

Noda is a data and analytics company for the commercial built environment. We reimagine how modern buildings operate because a better world needs better buildings. Better buildings are more efficient more sustainable and more resilient. They are intelligent autonomous ecosystems that anticipate and adapt seamlessly.

With commercial building operations accounting for nearly 30 of global emissions were on a mission to turn buildings into a force for positive change powering a more efficient more sustainable world. We do this with smart software careful use of modern artificial intelligence sophisticated data models and custom interfaces to building systems and a lot of indepth knowledge about how commercial buildings actually run.

Were a young nimble company where we very much value creative thinking a love of team work and a determination to solve the problem whatever it is. Priorities can shift fast so adaptability and flexibility come with the territory. The consequence is that youll have a chance to make a real impact backed by a supportive team.

About the Role

As an Account Manager (AM) you will own relationships with some of our largest and most strategic customers. You will guide them through their sustainability and energy management journey helping them unlock the full potential of the Noda platform while ensuring measurable business impact. Your role will be pivotal in driving customer satisfaction retention and expansion opportunities.

What youll be doing

Own the endtoend customer experience serving as the primary advocate and strategic advisor for enterprise accounts.

Build and maintain strong relationships with key stakeholders and executives ensuring alignment with their sustainability and energy goals.

Identify and close upsell Opportunities through multithreaded discovery to uncover opportunities to add new Noda platform modules

Identify and close expansion opportunities to the greater portfolio through executive business reviews multithreaded discovery and prescribed value. The goal is to execute multibuilding expansions.

Act as the voice of the customer providing feedback to product and engineering teams to shape the evolution of our offerings.

Monitor account health ensuring customers are engaged and achieving key milestones in their sustainability initiatives.

What you will need

• Have 5 years of experience in Account Management or Consulting within a sustainabilityfocused or Proptech company
• Have a proven track record of managing large enterprise accounts and driving successful customer outcomes.
• Have a track record of hitting quota consistently
• Are a strong communicator who can engage with executive stakeholders multithread across regions and orgs and simplify complex sustainability topics.
• Experience building champions to gain access to new stakeholders
• Have experience with climate and ESG reporting frameworks (CSRD TCFD SEC climate disclosure etc..
• Are highly organized and detailoriented balancing multiple accounts while ensuring high customer satisfaction.
• Are comfortable working in a fastpaced startup environment and excited about building scalable processes.
• Are passionate about climate tech and helping companies drive meaningful sustainability impact.

What will make you stand out

• Experience with building automation/management and HVAC systems
• Knowledge of facility management and real estate operations
• Familiarity with AIdriven sustainability solutions or automation technologies

Why we think youll love it here

• Purpose & Impact: Play a part in making buildings more sustainable directly influencing our planets future.
• Fully remote company: we have offices in Ottawa London and Washington DC available for employees but most of us work fully remotely. We also do inperson team and company get togethers throughout the year.
• Joining a fastgrowing team of brilliant people building solutions at the forefront of smart building technology!
• Competitive Compensation: Youll receive a compelling salary healthcare and dental benefits a retirement savings plan plus equity participation.
• Collaborative Culture: Join an inclusive innovative team that values curiosity problemsolving and continuous learning.
• Personal Development: Take advantage of paid personal development days to explore new technologies or deepen your expertise.

We offer a great work environment a clear development path and many tangible benefits here just a handful:

• Office in Washington DC or Ottawa to use when you like
• Enhanced paternity maternity and adoption leave
• Competitive salary and equity participation
• Medical dental and vision care plans
• RRSP 50 match of up to 6 of the employee contribution
• Highly flexible and autonomous working
• Monthly paid personal development days
• Annual paid volunteer day to help out a charity of your choice

And finally: well do everything we can to support you during your application. If you need us to make any adjustments to your recruitment process please do speak to our recruitment team who will be happy to support you.

Work in Ottawa utilizes a secure closed AI environment for the initial screening of resumes ensuring your data remains safe while helping us efficiently identify top candidates. We encourage all applicants to apply even if you do not meet every requirement if you possess relevant skills enthusiasm and eagerness to grow we want to hear from you! To enhance your visibility consider including relevant keywords in your resume.

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