Instore Delivery Latam Leader
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Perform weekly meetings with customer (including summary notes and follow up)
- Manage Customer product change request
- Onboarding and ongoing Customer Training and Education
- Manage Customer UPSELL proposals and support Invoicing and collection
- Lead by customer outcome make sure customers are progressing towards their desired outcomes by correct usage of the platform
- Share and discuss with customer about portal engagement results
- Prepare and perform customer QBRs
- Represent your customers in release meeting to follow up R&D developments and requests from R&D
- Manage customer releases and new developments projects
- Make sure open bugs and issues of the customer are being solved in the agreed SLA
- Prepare customer review for the Internal customer Monthly review
- Work with product expert and Value director to Share best practices with the customer
- Lead business stream of new customer onboarding once assigned
- Support customer renewals
- Communicate customer of new expected features/releases and make the training
- Be owner of the customer profitability
Qualifications :
- Typically 57 years of related experience
- Solid sales skills and developed sales expertise in target scope.
- Solid understanding of data analytics industry business model products services and solutions.
- Solid understanding of market trends and its interdependencies impacting customers
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
For more information visit NIQ
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq/global/en/newscenter/diversityinclusion
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
