Senior Systems Engineer - Productivity Systems

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora hallo vtejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship campus is in Sydney Australia but with many of our Canvanauts calling the Philippines home our office in Manila is a buzzing place. Whether your role needs you in the office at home or a bit of both weve created an environment that truly empowers you to thrive.

What youd be doing in this role:

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

As a Senior Systems Engineer on the Productivity Systems team youll be at the forefront of ensuring our essential collaboration and productivity platforms run smoothly across the organization. Youll bring specialized expertise in Google Workspace administration while also supporting other critical systems like Slack Workato and Atlassian products. This isnt just about keeping systems running; its about elevating how they serve our global team. Youll identify opportunities for automation integration and optimization that allow Canvanauts to work more efficiently and collaboratively. Your technical solutions will directly impact thousands of users daily removing friction from workflows and enabling the magic that happens when great tools become invisible infrastructure.

What youd be doing in this role:

• Manage and optimize our Google Workspace environment including user management security configurations and custom implementations to meet Canvas unique needs
• Support and enhance our Slack Workato and Atlassian environments ensuring they operate reliably and efficiently
• Develop custom tools and automations using Python Google Apps Script and other technologies to solve complex business problems
• Identify and implement AIpowered solutions to enhance productivity systems creating intelligent automations and workflows that transform how Canvanauts work
• Collaborate with crossfunctional teams to understand requirements and implement appropriate technical solutions
• Troubleshoot complex technical issues across multiple platforms often serving as the escalation point for difficult problems
• Maintain comprehensive documentation of systems processes and solutions to build our collective knowledge base
• Participate in and eventually lead projects to evaluate implement and integrate new productivity tools and features
• Drive system reliability ensuring uptime and performance align with businesscritical processes.
• Mentor and coach junior Systems Engineers on best practices in design implementation and governance.
• Work closely with stakeholders to understand evolving business needs and translate them into scalable solutions.

Youre probably a match if:

• You have 5 years of experience managing Google Workspace and other SaaS applications (e.g. Slack Atlassian) in an enterprise environment.
• Youve used Python and Google Apps Script to build custom tools and solutions that streamline workflows.
• You bring previous experience as a highlevel System Administrator managing and supporting a variety of SaaS platforms.
• Youre comfortable working with API integrations between SaaS applications to drive system efficiency.
• You have a solid understanding of Identity and Access Management (IAM) principles and know how to implement them effectively.
• Youve worked with automation tools and workflowsexperience with Workato is a big plus.
• You understand and apply security best practices for cloudbased productivity systems.
• Youre passionate about implementing AI solutions to enhance productivity and transform how teams work.
• You have experience withor a strong interest inintegrating AI capabilities into existing systems and processes.
• Youre skilled at troubleshooting and resolving complex technical issues across multiple platforms.
• Youve worked in fastpaced highgrowth technology environmentsor are excited by the idea of doing so.
• Youre able to work autonomously when needed while also being a reliable collaborative member of a small highperforming team.
• You can identify issues and develop creative independent solutions to solve them.
• Youre an excellent communicator able to translate technical concepts for nontechnical audiences build strong relationships with internal stakeholders and manage vendor partnerships effectively.

What the candidate will learn and how will they develop at Canva:

• Youll develop expertise across a wide range of cuttingedge productivity and collaboration platforms working at a scale and complexity that few organizations can provide
• Youll build skills in strategic technology planning learning to align technical solutions with broader business objectives in a hyper growth environment
• Youll gain exposure to diverse teams and functions across Canva developing a holistic understanding of how technology enables our mission
• Youll have opportunities to develop leadership skills by guiding projects mentoring team members and influencing technology decisions
• Youll learn to navigate ambiguity and drive impactful solutions in a globally distributed organization thats constantly evolving

About the team

The Information Technology (IT) Supergroups vision is to maximise the potential of every Canvanaut through world class technology & service. We realise our vision through our mission pillars to evolve business operations accelerate productivity and future proof our foundations which serve as the basis for the IT strategies we execute upon.

The Productivity Systems team is focused on supporting Canva by building solutions that improve how our systems enable Canvanauts. Our mission extends beyond just maintaining systemswe solve complex business problems by applying our skills and expertise to go above and beyond. We own and administer essential platforms including Google Workspace Slack Workato Atlassian products and Canva itself. Our work directly impacts every Canvanauts daily experience helping them collaborate effectively and focus on creating value rather than wrestling with tools.

Whats in it for you

Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out lifeatcanva for more info.

Other stuff to know

We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

Yes

Employment Type :

Fulltime