Scheduling Coordinator I Patuxent 2500 Hiring Incentive
Scheduling Coordinator I Patuxent 2500 Hiring Incentive
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Job Description
Overview
The Scheduling Coordinator I will collect patient and treatment information estimate deposit requirements provide cost estimates determine patient liability establish payment arrangements and coordinate payment arrangement information for outpatient and day programs with nonpar payer sources.
Responsibilities
- Schedules new and followup patient appointments.
- Answers phones directs calls as needed takes messages returns calls to answer inquires/questions and provides accurate and timely followup.
- Ensures that new and followup appointments are confirmed prior to the date of service.
- Continually monitor scheduling in Outlook and EPIC. Move patient appointments if necessary to maintain the highest level of efficiency and patient satisfaction.
- Maintain and update scheduling calendars for all providers.
- Tracks all new and followup patients using the scheduling system and work with providers and other Care Centers to ensure proper scheduling related to patient needs.
- Maintain regular contact with patients clinics and departments regarding pending appointments including followup activity. Respond to patients families and clinic issues in a timely and professional manner.
- Provide administrative support to patients and clinical staff. Seek assistance from the supervisor as appropriate when seeking solutions to patient issues.
- Maintain a general and updated understanding of insurance requirements as they relate to the Care Center.
- Retrieve and assess system information related to insurance authorization for patient services from the Insurance Verification Team.
- Collect track and process quality improvement and patient tracking data as needed.
Qualifications
EDUCATION:
- High School diploma or equivalent required.
- Associate or higher degree in human services healthcare administration or related field preferred.
EXPERIENCE:
- 13 years experience with patient registration scheduling and/or coordinating patient services required.
Benefits
Kennedy Krieger Institute offers excellent benefits including medical dental vision 401K with match tuition reimbursement free parking and child care subsidies! In addition we offer rich professional development opportunities.
We require full COVID vaccination or documentation of medical and/or religious exemption(s) approval for this job as we are ahealthcareinstitution committed to putting health and safety first for our patients students employees and the communities we serve.
EOE/M/F/D/V
Required Experience:
IC
Employment Type
Unclear
