Account Manager
Account Manager
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Job Description
Date Posted:
Country:
United KingdomLocation:
Otis Glasgow Office 10.06 Clockwise 77 Renfrew St Glasgow G2 3BZJob Title
Account Manager
Role Overview
Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity
Otis is growing and we are recruiting an Account Manager to cover Scotland territory and reporting to the Operating Territory manager. The main goal of the role is to manage the service accounts working with customers in a proactive way to ensure great customer service reduced cancellations and an increase in service sales. Youll work closely with various internal stakeholders to accelerate lead generation.
On a typical day you will:
Create and maintain long term relationships with customers through proactive customer engagement planning andreactive response to enquiries and complaints
Defend portfolio reducing cancellations andrenegotiations value
Know OTIS Service Business to be able to working with the branch team provide the best possible solution to customers generating the highest value for the company. Must be able to work in cross functional teams
Increase Otis One Sales being able to generate incremental subscriptions
Make proposals decisions and close deals independently according to company rules.
Know maintenance service strategies and procedures: contracts strengths CRM RTV competitors.
Manage annual price increase process.
Role model and demonstrate unwavering commitment to The Absolutes in all daily work decisions and in the environment created for your team.
What you will need to be successful (adjust for local regulations)
- A strong background in business to business sales or account management ideally with a solid understanding around service contracts and /or service delivery.
- Customer focused approach to account management with proven experience in strategic account growth and development.
- You are characterized by a high level of commitment and reliability.
- You are target focused with the ability to work at pace in a demanding complex corporate organization
Whats In it For Me / Benefits;
- Highly competitive salary including company car or car allowance pension scheme and uncapped bonus structure.
- Strong foothold in the industry offering technical and competitive solutions to most customer demands and needs.
- Growth and exposure as youll be working very closely with operations youll gain exposure to operational processes and solutions.
We will train you intensively in the areas of technology processes & soft skills and you can exchange ideas with experienced colleagues at any time.
We support worklife integration allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role we offer flexible working hours with the possibility of remote work.
Apply today to join us and build whats next!.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .
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Required Experience:
Manager
Employment Type
Full-Time
