Client Service Specialist
Client Service Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in our Launceston office. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role as Client Service Specialist you will support colleagues and clients in all aspects of administration and technical support through the accurate efficient and timely production of all policy and related documentation across the insurance life cycle.
We will count on you to:
- Consistently use the required IT Applications to maintain compliance accuracy and workload contributing to resource allocation and process improvement.
- Ensure timely and accurate production/processing of client transactions including but not limited to:
- invoices and related policy accounting documentation
- quotation and placing slips
- premium and adjustment calculations
- information and documentation for PreRenewal and Broking meetings
- draft policy wordings and endorsements.
- Support the achievement of high levels of client satisfaction through effective administrative support to Account Brokers.
- Support effective working relationships with clients and insurers as required by the Account Brokers.
- Ensure that accurate uptodate records on all clients are maintained at all times.
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients.
What you need to have:
- Excellent communication skills (verbal and written).
- Strong administration and organizational skills.
- Sound knowledge of Microsoft Office Suite and a fast learner of other computerized systems.
- Ability to work under pressure and possess an understanding of the importance to meet deadlines through effective time management skills.
- Motivated selfstarter focused on achieving results and able to work autonomously as well as be a team player.
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh:
Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit marsh or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.Required Experience:
Unclear Seniority
Employment Type
Full-Time
