Healthcare Programs Admissions Sales Coordinator
Healthcare Programs Admissions Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a careerfocused private nonprofit college built differently to serve the needs of students alumni associates employers and the community. Founded in 1854 Bryant & Stratton College offers realworld education leading to bachelors associates and professional certificates after completion in the fields of healthcare technology legal business graphic design and more.
We offer a comprehensive benefits package that includes competitive salaries medical/dental/vision insurance generous paid time off 401(k) and companypaid college tuition for associates and their families.
Apply now to join our team of studentfocused associates!
Position Description
The Healthcare Programs Admissions/Sales Coordinator works as part of a small team and is responsible for the recruitment and retention of qualified online and campusbased healthcare students through the demonstrated use of consultative needsbased selling. This position is actively enrolling new students into our various healthcare certificate programs through the Colleges Continuing Education Division (CE).
The Healthcare Programs Admissions/Sales Coordinator also assists in the daytoday operations in support of the CEs Healthcare training programs sales goals and objectives. Ensure accurate collection of sales data along with supporting the college in achieving student enrollment and retention goals while performing a wide range of complex and confidential operational and administrative duties. Inside sales responsibilities include extensive telephone facetoface email texting and computer work. This sales position requires excellent communication and interpersonal skills along with reliable customer service.
(Note: While preferred this position does not require the candidate to possess a background or experience in the healthcare field.
Essential Duties and Responsibilities:
- Enrollment/Scheduling: Management of monthly and annual class student schedules including all changes in an accurate and timely manner. Interview and enroll qualified students to meet individual class monthly and annual goals in person via the telephone and email. Registration and scheduling data entry for new and continuing students. Review all student files for compliance. Create and maintain student records in CRM BANNER and electronic files. Ordering books for students in a timely manner. Make recommendations to improve processes.
- Manage Student Accounts: Create necessary documentation for students to obtain grant funding with stakeholders and manage funding spreadsheets managing of student payment plans late payments and bad debt.
- Reporting: Manages reports and student outreach for self and sales staff such as student attendance and payment plans.
- Customer Service: Provides customer service through reviewing assessing routing answering and monitoring followup action steps on all correspondence (phone mail email text chat). Aids all new students for Blackboard navigation support. Ensure students adhere to the rules and regulations of the course retain enrollment throughout program maintain communication with students and counsel them. Report to Regional Healthcare Director on the status of the newly enrolled students orientation and retention progress.
- Technical Applications: Uses multiple technical applications including MSOffice (Word Excel PowerPoint) database management graphics electronic calendar email via Outlook LMS and other technical applications.
- Administrative Functions: Collect payments and maintain payment agreements for new students. Design class rosters maintain class log sheets and maintain accurate notes in electronic database. Maintain student electronic records and hard copy files. Prepare instructional payroll contracts.
Other duties responsibilities and activities may change or be assigned at any time with or without notice.
College Competencies:
- AccountabilityTakes ownership
- Brand AmbassadorshipUnderstands our brand and messages it to the students
- Embracing ChangeAdapts to changing circumstances by accepting and responding positively to different ideas and approaches.
- ValuesRecognizes the impact of the position on others and acts consistent with BSC core values to ensure positive outcomes
- Accuracy & TimelinessShows careful attention to details for all departmental work and commits few errors.
- Communication with Customer FocusCommunicates openly and honestly with students and associates and presents information in a clear and concise manner both orally and in writing.
- Manages/Organizes Priorities Takes initiative and utilizes resources to ensure priorities are met promptly and corrects problems as they arise.
- Professionrelated AcumenAdheres to BSC policies and procedures objectively and consistently and respects and maintains confidentiality.
Key Competencies and Skills:
- Verbal and written communication skills
- Listening skills
- Problem analysis and problemsolving
- Customer service orientation
- Organizational skills
- Attention to detail
- Judgment
- Adaptability
- Teamwork
- Stress tolerance
- Resilience
Qualifications:
- Associate degree required
- Sales and / or customer service experience
- Administrative experience
- Telephone and networking experience
- Ability to learn curriculum requirements course content and necessary prerequisites within each program offered
- Internet Savvy with multiple browsers
- Ability to function effectively as part of a team to meet overall division goals
- Familiar with Microsoft Office product especially Excel
- Ability to work independently and oversee a busy office environment
- Critical thinker
- Ability to multitask and prioritize work load
- Ability to interact well with students staff and faculty
Physical Demands and Work Environment:
- Position requires standing or sitting in a stationary position as well as the occasional need to lift carry push and/or move objects up to 10 pounds.
- Position also requires the use of computer technology/equipment.
- Position requires the ability to hear conversations and receive information in person and over the telephone.
- Position requires the ability to convey detailed and essential instructions or ideas accurately loudly or quickly.
SALARY:
$45000$50000 $21.63$24.03 per hour
This position is eligible for overtime.
Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or protected veteran status or any other legally protected basis in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
