Outside Sales Lead

Job Description:

Job Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Sells all phases of termite pest control wildlife and insulation service contracts.
• Inspects and issues Wood Infestation Inspection Reports as needed.
• Represents our company with professional appearances and attitudes at all time and to maintain all equipment in the same manner.
• Furnishes accurate and complete graphs on all structures that require graphs with service agreements.
• Completes all required forms and paperwork to ensure quality in completed work for all services.
• The sales representative will work cooperatively with other members of the service team to grow existing customers create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
• Generate new and repeat sales by providing product and technical information in a timely manner.
• Determine customer requirements and expectations to recommend specific products services and solutions.
• Recommend alternate services based on specifications.
• Present price and terms in accordance with standard procedures and customer profitability profiles.
• Accurately process customer transactions such as quotes proposals listing letters and clearance letters
• Provide accurate information regarding sales numbers scheduling and selfgenerated leads according to company standard operating procedures.
• Obtain accurate information from potential customers and relay the information to the service representative in that area.
• Proactively recommend items and services needed by customers to increase customer satisfaction and improve sales productivity and profitability.
• Increase sales and average profit size by means of crossselling upselling warranty transfers cold calling cancellation reinstatements and offering promotional services daily.
• Educate customers about terminology entomology and benefits of services in order to improve sales and customer satisfaction.
• Monitor scheduled appointment dates to ensure appointments are made and expedite service as needed.
• Contact customers following sales to ensure ongoing customer satisfaction and to resolve any complaints.
• Remain current on consumer preferences by attending sales meetings vendor training realtor training trade shows community events and attending continuing education classes.
• Manage time effectively meet personal goals and work effectively with other members of the Peachtree Pest Control team.
• Communicate to the management department unexpected increases or decreases in demand for service.
• Maintain proficiency in using personal computer data entry terminal and other common office equipment and software.
• Follow company policies and procedures.
• Present a professional image at all times to customers and vendors.
• Perform other duties as assigned.
• Effective listening communication (verbal and written) negotiation and phone skills.
• Demonstrate integrity and ethical standards.
• Learn and display technical expertise and knowledge of industry services and products.
• Use problemsolving and analytical ability.
• It is important the IPM Consultants use accuracy and attention to detail.
• IPM Consultants are expected to be able to handle difficult customers with diplomacy and tact.
• Manages time effectively and adapts quickly to changing priorities.
• Display the ability to multitask.
• Must be able to perform business math (basic algebra compute rate ratio etc..
• Must be a team player who works productively with wide range of people.
• Must be able to work independently with some direction.
• Capable of following written instructions and documented procedures.
• Demonstrate understanding and application of effective selling strategies and techniques.
• Superior organizational skills.
• Demonstrate success meeting sales goals and growing sales.

General Qualifications

• Time management and organizational skills.
• Flexible in job duties.
• Serviceminded motivated and an independent selfstarter.
• Excellent customer service and interpersonal skills for interacting with customers office staff Managers Supervisors and Team Leads on a daily basis.
• Must be able to pass state verifiable training exam.

Experience and Requirements

• Ability to lift and carry up to 40 lbs.
• Must be able to stoop kneel crouch for long periods of time.
• Must be able to carry lift and climb up to a 6 ft. ladder.
• Work on a residential construction job site in all weather conditions.

• Valid Drivers License with clean driving record.

Benefits

• Medical Dental & Vision insurance.
• Voluntary benefits: STD Critical Illness and Accident Insurance offered.
• Company Paid Life Insurance.
• Generous Time off Plan.
• Retirement Savings Plan.
• Paid company holidays.
• Company issued vehicle and gas card (for business use only).
• Company paid required state registration fees exam fees and renewal fees.
• Company paid Continuing Education Units (CEUs).
• Competitive compensation package.

Pestban is an equal opportunity employer and a drugfree workplace.