Box Office SupervisorPart-time Sandler Center for the Performing Arts

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Assist Box Office Manager with daytoday operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Duties may include management functions such as organization accounting customer service maintaining equipment operating computerized ticketing systems preparing reports in addition to supervisory duties and other duties as assigned

This role will pay an hourly rate of $13.00 to $14.50.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Manage staff and maintain all box office policies and procedures.

Train and oversee ticket sellers including explanation of rules and policies as well as assigning and monitoring work of box office staff.

Provide professional customer service to patrons and clients.

Oversee all policies and procedures in relation to group orders/group sales.

Monitor inventory and notify manager of the need to order supplies materials or equipment.

Oversee the maintenance and reporting of the Ticket Master ticket scanners.

Plan and prepare work schedules and keep records of employees work schedules and manage ADP payroll system.

Assist box office manager in building all facets of events in the Ticket Master Ticketing system.

Strong oral and written communication skills required.

Assist in the maintenance of the Resident Company ticket operations advance sales customer relations and event box office management.

Assist Resident Companies with reporting needs processing etc. and ensure the proper use of ticketing system.

Responsible for cash handling and box office controls.

Process financial reconciliation such as daily reports event statements and monthly reports.

Establish and maintain professional working relationships with ticket sellers.

Perform additional related duties and responsibilities as required.

Availability for weekend and evening work required.

• High School graduate or equivalent.
• Minimum two years of business general office or ticketing experience
• Strong problem solving skills
• Operate Ticketmaster software and a personal computer using Excel Windows and Microsoft Office software.
• Experience handling money and cash management controls
• Work in a fast paced environment and able to multiple task
• Ability to work evenings and weekends as required
• Strong customer service skills
• Team player

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.