Principal Product Designer

Role OVOView

Location: Based in one of our hubs in either London Bristol or Glasgow Hybrid for all

Team: Experience Design

Salary banding:

Experience: Expert

Working pattern: FullTime

Reporting to: Aidan Walker

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Information Architect Visual Designer Prototyper

Top 3 qualities for this role: Storyteller with influence Detail oriented Pioneering

Where youll work:

Depending on the needs of your business area we expect hub based people to be in the office at least once a week and to go to OVO Connection events inperson.

Youll be assigned to the closest one of our three hub offices Bristol Glasgow or London; unless your role requires fieldbased work. Each hub has accessible spaces to park your laptop is designed to inspire people help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO we are on a mission to solve one of humanitys biggest challenges the climate crisis. And we know it takes all of us to change the world. Thats why we need diverse people from all abilities gender identities ethnicities ages sexual orientations life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So naturally the team youll be joining plays a gigantic role in making that happen. Heres how:

Our vision is to create simple connected and beautiful experiences that deliver for our customers planet and business. We do the heavy lifting so our customers dont have to. We remove complexity solving for today tomorrow and the future. We join the dots across the entire customer journey connecting the offline and online and ensure a seamless experience across our product ecosystem. We care about the details On every screen from each pixel to the last letter. We weave together our brand voice sweating the details even when people arent looking.

This role in a nutshell:

Youll play a lead role in how AI and product design transform OVO as an energy company and how our customers interact with us every day. Youll influence product and business strategy and directly aid the transition of OVO as an energy company to a decarbonisation business.

Were seeking a highly skilled and passionate Principal Product Designer to join our team. This is a handson strategic role where youll be instrumental in shaping the future of our products. Youll be a design leader not a people manager focusing on crafting exceptional user experiences driving design vision and collaborating closely with crossfunctional teams. Youll leverage your deep expertise in usercentered design information architecture prototyping and visual design to deliver impactful solutions. As a compelling visual storyteller youll effectively communicate design concepts and strategies to diverse audiences including Csuite executives.

Your key outcomes will be:

• Develop overarching vision and guidance for significant projects.
• Prototype iterate and evolve experiences through lean and agile ways of working
• Elevate UX thinking design craft and creative flair across the entire Design team
• Contribute to strategy lead on crossteam initiatives and be the glue between teams
• Collaborate with product management and engineering leadership to drive tangible results for our Customers Advisors and Developers.
• Partner with other members of the XD Leadership team to drive forward teamwide initiatives.

Within your first 3 months youll focus on:

• Onboarding: Rapidly integrate into the team build strong relationships with key stakeholders and develop a comprehensive understanding of our business strategy and goals.
• Impactful Design Contributions: Deliver tangible improvements to the user experiences for our Customers Advisors and Developers actively contributing to and enhancing our design system.
• Strategic Design Communication: Craft and deliver compelling narratives that articulate design decisions inspire stakeholders and demonstrate the impact of design on our customers planet and business.

Youll be a successful Principal Product Designer at OVO if you

• Have a rich portfolio of work demonstrating your ability to define a future vision and drive incremental change with buy in from your cross functional peers
• A deep understanding of product strategy and the ability to connect design decisions to business outcomes and user needs.
• Customerobsessed using data and research to inform and validate design decisions.
• Proven ability to design intuitive and engaging conversational interfaces.
• Experience working with AI engineers and data scientists in a collaborative environment.
• A keen eye for detail while maintaining a comprehensive understanding of the overall user experience and product ecosystem.
• Are fluent in web and mobile best practices and know when to reuse existing patterns versus going custom. And importantly you know chips toasts and snack bars are more than just tasty treats.
• A brilliant communicator Excellent communication and presentation skills with the ability to clearly articulate design rationale provide and receive constructive feedback and build strong relationships with crossfunctional teams.

Desirable but not essential

• You have experience designing usercentered AI experiences that prioritise explainability and trust.
• An understanding of AI/ML concepts and their implications for product design.

Lets talk about whats in it for you

Well pay you between 80000 and 85000 depending on your specific skills and experience. If your expectations are a little different have a chat with us!

We keep our pay ranges broad on purpose to give us and you flexibility to match your experience to our zero carbon mission.

Youll be eligible for an ontarget bonus of 15. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVOand theres flex pay. Its an extra 9 of your salary on top of your core pay to use as you like. You can take it as cash add to your pension or choose to spend it on a huge range of flex benefits.

Heres a taster of whats on offer:

For starters youll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level critical illness cover life assurance health assessments and more

For your wellbeing
With gym membership gadget travel and cyber insurance workplace ISA will writing services DNA testing dental insurance and more

For your lifestyle
With extra holiday buying discount dining culture cards tech loans and supporting your favourite charities with giveasyouearn donations

For your home
Get up to 400 off any OVO Energy plan (when you pay by Direct Debit) plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultralow emission car leasing plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people we need to listen to each others experiences and find ways to build a truly inclusive and diverse workplace. As part of this we have 8 Belonging Networks at OVO. Led by our people for our people so when you join OVO you can play a part big or small with any of the Networks. Its up to you.

Oh and one last thing...

Wed be thrilled if you tick off all our boxes yet we also believe its just as important we tick off all of yours. And if you think you have most of what were looking for but not every single thing go ahead and hit apply. Wed still love to hear from you!

If you have any additional requirements theres a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

Required Experience:

Staff IC