Spanish Bilingual Equipment Distribution Coordinator
Spanish Bilingual Equipment Distribution Coordinator
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Job Description
Location:
2727 N Central Ave Phoenix Arizona 85004 United States of AmericaDo you enjoy working with people in a fastpaced environment If so consider a position as an Equipment Distribution Coordinator. Join our fastgrowing UBox department and become part of our Equipment Distribution Program and Team.
Equipment Distribution Coordinators use new and exciting programs to reach existing UHaul customers with offers to participate in our Equipment Distribution program. You will manage the endtoend process of helping orchestrate transfers of our UHaul trailers across the continent playing a pivotal role in the success of UHaul and the UBox program.
We are looking for friendly Spanish speaking customer serviceoriented team members who take pride in assisting customers every day. Team members are expected to follow established methods and procedures handle all calls expediently and efficiently meet all qualityrelated metrics and goals and act in a courteous and friendly manner while serving the customer.
Position Details:
Full Time and Part Time positions available
Weekend availability is
Location InOffice UHaul International Midtown Campus in Phoenix Arizona.
This job might be for you if:
You enjoy helping people and problemsolving.
You like a fast pace starting day one and staying busy every day.
You enjoy working closely with your manager and receiving daily feedback.
You are comfortable learning and using multiple computer programs.
Daily Tasks Include:
Interacting with field personnel via phone email IM chat and SMS text messages
Communicating with customers by making outbound calls answering all incoming calls and via SMS text messages
Managing dashboards reports and files as needed
Working on multiple customer records simultaneously
UHaul Offers its Equipment Distribution Agents:
Train and work on site in office
Career path available!
Competitive hourly base
Opportunity for base pay merit increases based on performance
PartTime benefits
Minimum Qualifications:
Fluent Spanish speaker
Basic keyboarding and computer skills
Ability to navigate and use multiple computer programs at once
Excellent verbal communication and listening skills
Clear speaking voice
General knowledge of U.S. geography
Willingness to incorporate feedback to constantly improve performance
Training and Education Explained:
Fastpaced handson education working with your manager from day one
Training schedule may fall outside of provided availability
Selfpaced education at our very own UHaul University
Learn and begin performing some of your job duties with customers in the first week
Build on your skill set through onthejob continued education
Begin performing additional job duties with the customers and the field as you learn them
Scheduling Requirements:
The total number of hours scheduled each week will be based on business needs
Shifts between 5:00am5:00pm Arizona time
Weekend availability
Part Time team members must be available to work a minimum of 25 hours a week during the winter months and 32 hours during summer months
Working holidays are required in order to provide support for our customers yearround. You may be scheduled to meet the Team and business needs.
A note about how we schedule: Availability to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules especially for students and teachers. However if availability to work does not align with the needs of the business the result may be fewer hours scheduled.
The following is required:
USB wired headset
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
IC
Employment Type
Full Time
