Customer Service and Logistics Specialist Export dfm
Customer Service and Logistics Specialist Export dfm
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Job Description
Customer Service and Logistics Specialist Export (d/f/m)
Essity is a leading global hygiene and healthcare company. We are committed to improving the quality of life through highquality hygiene and healthcare solutions. We sell our products and solutions in around 150 countries under many strong brands including the global market leaders TENA and Tork as well as wellknown brands such as Jobst Leukoplast Libero Libresse Lotus Nosotras Saba Tempo Vinda and Zewa.
You will be part of our business unit health and medical solutions and responsible for coordinating and performing all activities ensuring that Export market related orders will be processed on time together will internal and externat partners.
For our Global Warehouse and Distribution Medical we are looking for a Customer Service and Logistics Specialist Export (d/f/m) to support our team as soon as possible for a Permanent Position in Fulltime based in Hamburg.
Your Role
Coordinate create and process sales orders and invoices for Export customer dispatch
Prepare Export documents to support customs clearance according to incoterms and local requirements
Collaborate with local Customer Services and Supply Chain to manage outofstock situations for Export countries
Analyze Export service complaints implement corrective actions and share information with stakeholders
Verify invoices and maintain master data and shipment costing tables identify necessary corrections for process improvement
Oversee daily operations of Export Customer Logistics activities ensuring cost efficiency for customers and collaborate with key markets to develop and maintain forecasts & communication
You Identify Yourself With
Even if not all of the following points apply to you we would be happy to get to know you and talk about the possibility of working with you!
Minimum 2 years of experience in international Customer Service or logistics export coordination
Knowledge of Logistics operations Export business and experience with Sea and Air freight documentation and processes globally
Strong customer service skills and a proactive independent work attitude
Ability to work with crossfunctional teams influence organizational outcomes and to implement processes
Proficient in SAP and MS Office especially Excel
Excellent communication skills; fluent in English; German/Spanish skills are a plus
Our Benefits for You
The benefits listed refer to the primary location Hamburg. If you want to start at another location these may vary. This also applies to a nontariff position.
Compensation & Benefits
Compensation according to textile tariff yearly special payment holiday allowance and bonus pension schemes anniversary bonus Corporate Benefits & other employee benefits discounts from local shops free giveawaysWorkLifeBalance
Hybrid working model flexible working hours overtime compensation 375h week 30 days of vacationLearning & Development
Structured onboarding training opportunities such as digital learning platform coaching & mentoring as possible part of individual development plan participation in professional conferences and fairsHealth & Wellbeing
Discounted fitness membership health and wellbeing month mindfulness courses PME Familienservice employee surveysTeam & Collaboration
People culture communities & networks leadership guidelines canteenMobility
Bicycle parking free car parking echarging stations
This is Us
At Essity our Beliefs & Behaviours (Care Collaboration Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose of Breaking Barriers to Wellbeing diversity equity & inclusion is established in our core.
We are committed against discrimination on the basis of color ethnicity migration history religion sex national origin sexual orientation age citizenship status marital status caregiving responsibilities disability chronic illness gender identity gender expression genetic information and other. We explicitly welcome applications from people who are structurally institutionally intersectionally discriminated.
#EssityDE
Application End Date:
Job Requisition ID:
Essity251082Required Experience:
Unclear Seniority
Employment Type
Full-Time
