Staff Assistant I
Staff Assistant I
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
THIS IS A TEMPORARY SUMMER ONLY POSITION.
The Staff Assistant I is responsible for providing excellent customer service and information to clients visitors volunteers and the general public on the phone and in the office; acts as a liaison between clients and on site staff; assists with general intake information; notifies on site staff of visitors with scheduled appointments as well as walk in inquiries. Check in patrons electronically via our membership system (PM). Lead execute and foster a welcoming environment.
Responsibilities:
- Answers and follows through with phone calls.
- Data entry of generalintake information and assists with general office work as needed.
- Prompt opening and closing of the reception area including doors phones and computer system.
- Maintains the reception lobby and other related public areas in a clean and orderly manner including displays of brochures andpamphlets.
- Complies with training and cross trainingrequirements.
- Ability to identify a potentially undesirable or harmful conditions developing and take action to defuse it.
- Works with compliance with the centers confidentiality guidelinesand procedures.
- Employs a welcoming respectfuland responsive manner at all times.
- Performs related work as required.
Minimum Entrance Qualifications:
- Two 2 years experience in administrative work required.
- Appropriate educationmay be substitutedfor the required experience on a prorated basis.
- Working knowledge of computers; Word Excel.
- Ability to type 30 wpm.
- Good verbal and written skills preferred.
- Ability to work effectively in multicultural multiethnic work environment.
- Ability to exercise good judgment and focus on detail as required by the job.
- Boston residency required.
Terms:
Union/Salary Plan/Grade: NonUnion
Required Experience:
Staff IC
Employment Type
Full-Time
