Collaboration Specialist
Collaboration Specialist
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Job Description
Our employees are our most valuable resource; for them to do their best at work they need the best tools and services in place. As our new Collaboration Specialist for our Workplace and Collaboration team in Malm you willmanage optimize and support our Microsoft 365 environment to drive efficiency collaboration and productivity across the organization.
About the Job
In this role as a Collaboration Specialist within M365 your work will involve monitoring performance KPIs deploying both preventive and corrective maintenance as part of the service lifecycle and introducing new equipment and services/applications through transformation projects. You will play a key role in creating our governance and best practices for tools and services connected and part of the M365 suite.
You will be working with a variety of Microsoft 365 Collaboration Tools including:
- SharePoint
- Teams including Microsoft Teams Rooms
- Microsoft 365 Copilot
- Exchange
- Entra ID Administration
- OneDrive Loop Forms etc.
What youll be up to:
- You are part of our third 3rd level support for M365 tools
- Incident Service Request and Problem Management
- Provide maintenance and support for Entra ID
- Test and deploy new Microsoft 365 policies applications and features to keep our systems uptodate and secure
- Manage the equipment in our physical conference rooms currently Neat
- Empowering the user in their daytoday work
Project Participation:
- Take part in projects related to Collaboration and Conferencing driving innovation and efficiency within the organization.
- Work closely with teams in a global context regarding Collaboration and Conferencing groups to enhance and optimize our Collaboration Tools
- Continuously improve our collaboration environment by refining configurations processes and support procedures
About You
To succeed and have fun in your new role at Verisure we believe you need to be a curious and analytical problem solver with a strong technical background in administrating and optimizing within the extended Microsoft 365 environment. You have a passion for creating userfriendly IT experiences and are comfortable handling both onpremise and cloud environments. Were looking for a true team player who enjoys sharing knowledge inspiring colleagues and collaborating across departments.
Must Have:
- Proven experience in administrating Microsoft 365 Collaboration Tools (SharePoint Teams OneDrive Exchange Power Automate etc.
- Experience with Entra ID (Active Directory) administration and support
- Solid troubleshooting and problemsolving skills especially in incident service request and problem management
- Ability to test and deploy new Microsoft 365 policies applications and features
- Strong collaboration and communication skills with the ability to work across multiple teams
Good to Have:
- Experience in security and compliance within M365 environments.
- Familiarity with workflow automation using Microsoft Power Automate.
- Previous experience in developing and delivering enduser training sessions.
- Strong documentation skills including best practices processes and configurations.
- Familiar with PowerShell scripts
If you dont meet all the above checkpoints dont worry. If you believe that youre the right person for us we might just believe that as well. If this sounds like your next challenge apply today!
About Verisure
Verisure is a global leading provider of professionally monitored security solutions. We are an international company with a startup mindset fast agile lean highperformance and valuedriven. We protect millions of customers in 17 countries. Our business model integrates product development design and sales with installation outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion fire and flood and we save lives.
Over the past years Verisure has experienced exceptional and resilient financial performance with a very long track record of doubledigit growth thanks to our continuous drive for Innovation our very sophisticated GoToMarket approach and our replicable business model for expansion into new countries. We are now supporting the businesss next phase of growth with a robust business plan for value creation. Verisures success depends on its people and we invest in them every day. Working with Verisure is being part of an industryleading leading worldclass company that has a strong entrepreneurial spirit.
My team and I eagerly await your application! Join us on this thrilling journey towards a safer smarter world. Apply today!
If you have questions regarding this position please reach out to our Group TA Specialist Robert Jonasson at
Verisure Innovation is an equalopportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.
Verisure 35 years of delivering peace of mind.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
