Executive Administrator Culinary Health Operations - LV Durango Family Medicine Clinic - Full Time 8 Hour Days Exempt Non-Union

The Executive Administrator Culinary Health Operations at the Culinary Health Centers manages a wide variety of administrative fiscal and technical activities to assure the efficient operation of all ambulatory practices across multiple locations. This position involves planning implementation and operational management of the department to meet the needs of the organization. The Executive Administrator (EA) actively participates in strategic planning implementing monitoring and evaluating delivery of patient care overall service delivery performance improvement financial accountability and achievement of department goals. The Executive Administrator (EA) reports to the Chief Medical Officer. As the senior administrative leader over ambulatory services the Executive Administrator (EA) provides leadership and expertise in managing operations for all departments establishing objectives and setting standards for ambulatory practices. They are responsible for defining interpreting and implementing the philosophy and objectives for KCMG (Keck Community Medical Group) ambulatory operations. Key responsibilities include ensuring clinical excellence overseeing strategic business planning program development fiscal accountability people management quality control and fostering effective partnerships with providers and other Culinary Health Center partners. The Executive Administrator (EA) facilitates operational changes while maintaining high levels of patient provider and employee satisfaction. They ensure compliance with regulatory agencies standards and all related documentation requirements. In collaboration with others the EA continuously evaluates core processes to enhance clinical operations reduce costs improve cycle time elevate service quality and strengthen patient safety performance. They oversee all other operations directors and ensure that these leaders are trained accountable and clear on the goals of the organization.

Essential Duties:

• Develops and implements ambulatory clinic goals plans of service appropriate staffing models expense management and financial responsibility.
• Operational leadership and development of comprehensive operational planning for the Culinary Health Center ambulatory environment inclusive of all KCMG (Keck Community Medical Group) locations in Las Vegas department timeshares and joint ventures/affiliations. The EA provides administrative leadership to single specialty or multispecialty practice sites. This requires coordination between various partners and departments.
• Supports the development of clinical outreach business affiliations and practices throughout the community. Active in the cultivation of practice development referrals and consultations between ambulatory centers and referring community providers.
• Collaborates with KCMG (Keck Community Medical Group) leadership medical center operational leaders and Culinary Health Center leadership to ensure that patient programs and services are coordinated and referral mechanisms are in place.
• Leads a team to support KCMG (Keck Community Medical Group) practices developing systems for communication and coordination across our markets and into our system.
• Develops and carries out plans for practices pursuant to Provider Program strategy as well as other key center initiatives that require input and buyin.
• Interfaces with key center and community partners on behalf of the operation and helps build informs and integrates clinical programs into the centers to include implementation of facilities systems processes workflow and program promotion.
• Develops operating and capital budgets for the clinics and directs appropriate aspects of the budget process to various supervisors within the health center. Participates in the planning and development of future ambulatory sites.
• Oversees the acquisition of equipment repair service and supplies provided to ambulatory clinics; operating within the budgetary framework and approval processes.
• In collaboration with performance improvement teams assists in establishing and maintaining an overall quality management program for the ambulatory environment to assure the safe delivery of patient care.
• Maintains compliance with all relevant agency requirements.
• Assures that the delivery of patient care is in compliance with both safety and risk management standards of the KCMG (Keck Community Medical Group) and directs staff in the planning implementing and monitoring of patient care delivery according to those same standards.
• Develops and maintains policies and procedures for ambulatory care environment meeting the needs of the practices and in alignment with the health center to assure safe seamless patient care and administrative process.
• Maintains and coordinates the continuity of care for patients in the ambulatory environment.
• Serves as a facilitator between the professional staff support staff nursing staff and administrative leaders to assure identification of problems and timely resolutions as appropriate.
• Assures the recruitment and retention of clinic support staff. Actively participates in employee satisfaction initiatives.
• Supports the use of system integration and information technology to facilitate efficient workflow processes in a patientcentered environment.
• Provides the organizational infrastructure for ongoing orientation training education and professional development for all employees in the ambulatory clinics.
• Assures that all staff received competency assessments on at least an annual basis.
• Assures that all licensing requirements by KCMG (Keck Community Medical Group) and other agencies having jurisdiction are in place.
• Directs and develops directors managers supervisors and support staff on organizational priorities goals and strategic plan.
• Provides vision forward thinking and strategic planning in a proactive manner while being openminded and creative in establishing a strategic direction.
• Develops through an integration of ideas of those involved an organized strategy to achieve both short and long term objectives for the department. Effectively communicates strategy to obtain commitment by the responsible individuals.
• Leads the strategic planning process. As plans are developed these plans and objectives are integrated within the plans of the health centers.
• Identifies and evaluates programs and emerging technologies. Responsible for planning evaluating developing and implementing new health services and programs. Analyzes existing services community needs and healthcare trends in order to develop and recommend short and longrange goals and plans for the centers.
• Demonstrates a personal accountability for financial results through development of an annual budget and operational plan and management of a performance based plan.
• Exhibits unyielding commitment to providing excellent service to patients providers employees and other partners.
• Demonstrates strong communication skills through effective exchange of information with others including written and oral communication active listening influencing the behavior of others and building personal rapport.
• Communicates with others in an open and friendly manner while simultaneously building credibility and rapport.
• Exhibits strong interactive skills through a demonstration of respecting others feelings ideas and opinions; fosters an open interchange displays a genuine understanding and acceptance of others.
• Demonstrates an ability to plan organize coordinate prioritize balance workload and follow through to achieve institutional and individual goals and objectives.
• Systematically addresses problems defines alternate solutions negotiates and facilitates implementation of solutions.
• Contributes new ideas and new ways of thinking to improve departmental performance and services. Identifies need for change and develops/accepts creative approaches and solutions. Participates in performance improvement activities and by challenging processes eliminates inefficient/ineffective procedures and waste by collaborating with coworkers or across departments to improve processes. Implements an effective and ongoing program to monitor evaluate and improve the quality of services delivered.
• Develops processes and procedures which are effective efficient and aligned with organizational goals and values. Responsible for coordinating and integrating healthcare services. Ensures division has qualified staff and needed resources in order to deliver safe quality care and outcomes. Establishes performance standards with which to measure effectiveness and efficiency of services.
• Performs other duties as assigned.

Required Qualifications:

• Req Masters degree in Health Science Administration Public Health or related field

• Req 10 15 years Leadership experience in a multispecialty clinic practice environment. This experience must include health care/practice operational senior management roles including operations and strategic planning.
• Req Experience in developing a patientcentered and physicianfriendly culture; demonstrates a strong track record of enhancing physician engagement within a system.
• Req Proven experience in building ambulatory patient care centers and multispecialty clinic.

• Req Superior communication and facilitation skills
• Req A track record of solid performance as a skilled leader with an ability to measure and improve outcomes assess market potential and take appropriate business risks to achieve goals in growing clinical programs
• Req Familiarity with information systems regulatory compliance issues particularly for academic practices and business operations for physician groups

Preferred Qualifications:

• Pref Specialized/technical training Graduate from an accredited Nursing or other Clinical degree Program

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

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