Water Mitigation Coordinator

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

• Maintain polite and professional communication via phone email and mail.
• Field client and adjuster calls and provide service and/or updates to meet the needs of the client.
• Create a line of communication between the client our company and other interested parties.
• Stay up to date and attempt to meet all Service Level Agreements with ServiceMaster Third Party Administrators and Insurance Carriers.
• Review compliance tasks through Restore365 each working day as well as have Crew Chief and Technicians review the job compliances before going to work site.
• Dispatch Supervisors and Technicians to new projects.
• Scrub compliances for all pending sales and work in progress problem solve in getting compliances that are past due completed.
• Stay up to date on Web based monitoring platforms MICA or other platforms to assist in water mitigation; this includes coordinating monitoring service calls updating information timely.
• Verify all necessary data is entered into Xactimate (sketches photos Demo sheets etc. and labeled correctly.
• Responsibility to track down information using all resources available.
• Assist with Accounts Receivable by accurately verifying payment responsibilities (owner/insurance) and communicating w/ parties if requested.
• Make and document QA calls according to set compliances.
• Ensure fully documented files on all projects daily within internal and external systems.
• Meet each workday with to discuss status of ongoing projects and to supervise the following requirements are met.
• Must be accountable for time keeping & follow ServiceMasters policies and procedures; Consistent attendance is crucial to this positions success.
• All other duties as assigned or needed.

• Must be able to pass background and preemployment drug screening

• Are adaptable dependable work well with others.
• Have punctual tendencies and an organized approach to work.
• Possess excellent communication skills written and verbal.
• Desire to be proactive and create a positive experience for others.
• Have a background in similar fields/positions and customer service.
• Are highly computer literate with capability in email MS Office and related business and communication tools.

• FullTime
• Must be able to work Monday to Friday 8AM to 4:30PM

• Move up to 20 pounds occasionally by lifting carrying pushing pulling or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers phones etc.
• Fingering and Repetitive motions such as movement of wrists hands and fingers while picking pinching and typing during your normal working environment.
• Express or exchange ideas with others quickly accurately and receive and act on detailed information.
• Close visual acuity to perform detailoriented activities at distances close to the eyes such as preparing and analyzing data viewing computer screen and expansive reading.

• Full time Wednesday through Sunday 8AM5PM.
• Medical Dental and Vision Insurance
• 401K Retirement plan with Employer 3 contribution
• 9 paid holidays & PTO
• Training provided
• Opportunity for travel
• Professional development as desired

Built on a foundation of great brands and employees with a passion for service our vision is to be the leading provider of essential services through empowered people worldclass customer service and convenient access. By joining ServiceMaster youll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.