Technical Lead and ERP Architect - ERP Implementation and Transformation

Mackenzie Health is embarking on a multiyear modernization of its human resources finance and supply chain services to implement a new Enterprise Resource Planning system (ERP). The ERP program is a pillar of enabling exemplary corporate services functions which will provide a backbone of support for the entire Hospital. These services play a critical role in ensuring the efficient and effective use of resources to enable high quality care and ensuring Mackenzie Health complies with everchanging regulations. Corporate services transformation is at the forefront of the organizations priorities to create a more agile responsive and efficient system.

Mackenzie Health is seeking an experienced individual to play a key technical lead role in this ERP project focusing on providing leadership guidance and expertise on the selection and implementation of the new ERP system.

The successful candidate is a highly motivated individual who will play a critical role in the overall success of the ERP implementation by ensuring existing and future business and technical needs are met. They will ensure that the new system is stable and malleable to accommodate the changing needs of the organization. They will lead the architecture of a cloudnative applications and infrastructures to drive the creation industry leading practices. They will be responsible for leading and defining the architecture to ensure the performance scalability and usability of the system(s). They will contribute to strategic technology directions and define technical continuous improvement objectives in collaboration with their teammates and leadership. The successful candidate will be part of a dynamic team committed to delivering innovative solutions that enhance operational efficiency and support our mission of delivering exceptional healthcare services.

• Provides leadership and is an innovative thinker who with the support of their Project Manager/Scrum Master assigns tasks identifies tracks and removes blockers (risks issues). Ensures sufficient resourcing is available to complete tasks. Escalates blockers as appropriate.
• Plans the ERP system architecture and modernization multiyear architecture strategies/roadmaps to deliver cost effective scalable and reliable systems. This work will at minimum include working with the vendors and internal teams to:
• Assists with the migration to a new cloudnative ERP.
• Enables mobility integration and APIs for the ERP.
• Target transition and future architecture and environment plans.
• Customization items.
• User experience/portals.
• Change management and user adoption.
• Acts as the technical liaison between technology and business by coordinating and collaborating with crossfunctional teams stakeholders and vendors for the smooth functioning of the ERP system. Understands integration points between legacy systems frontend backend and satellite systems and highlights potential solution delivery risks.
• Manages the ERP endtoend data architecture designs the architecture (with the vendor). Leadership with customization items.
• Integrates technical functionality ensures data accessibility accuracy and security (with the vendor).
• Defines architecture and technology standards patterns & technology best practices for the ERP.
• Identifies and tracks assumptions and constraints and ensures program methodology and standards are being adhered to.
• Identifies tasks and assists in the creation coordination and of program work plans/deliverables revising as appropriate to meet the changing needs/requirements of the program.
• Leads their team in conjunction with the vendor for technical requirements procedures and infrastructure.
• Supports the ongoing decisionmaking and adherence to the program timelines.
• Creates and/or reviews and/or approves program deliverables. Ensures deliverables are high quality and aligned with program standards. Resolves any issues related to deliverable completion and/or escalates appropriately.
• Provides updates to the Director of ERP Implementation & Transformation regarding deliverable / task / sprint completion levels.
• They are a champion for change. They promote and educate their team on best practice adoption for technology program methodology program RACI program governance and program strategies.
• Continually seeks opportunities to increase stakeholder satisfaction and strengthen stakeholder and vendor relationships by:
  • Developing and promoting a collaborative working environment with staff through strong positive working relationships; and
  • Fostering and maintaining positive working relationships with vendors
• Adopts a one team approach:
  • Works crossfunctionally and collaboratively with team members and stakeholders to ensure the program is successful.
  • Ensures that work is done collaboratively. Ensures workshops have appropriate team members and stakeholders.
• Works with their team members and the Director ERP Implementation & Transformation ensure deliverables are completed KPIs are met and communications are ongoing.
• Executes testing and/or aids with testing as assigned. Creates/updates test scripts as assigned.
• Participates in any required procurement which may include RFPs Quotes etc.
• Develops or contributes to business cases for new technology solutions.
• Demonstrates a commitment to efficiency and continuous improvement through innovation and best practices during and postimplementation.
• Works with the Director ERP Implementation and Transformation and team members to plan continuous roll out and growth of the roadmaps and strategies developed during implementation.
• Stays abreast of current and emerging technologies.
• Technology activities as assigned related to monitoring vendor assignment troubleshooting etc.
• Drives and takes technology solutioning and decisions for their stream.
• Advises on technical architecture changes compliance with requirements and alignment with business objectives in collaboration with team members.
• Reviews and provides insight to functional design documents and ensures consistency of documentation of integrated solution.
• Ensures compliance to architecture standards patterns & best practices.
• Contributes and or leads designs and optimization of application and integration strategies for the costeffective delivery of scalable and reliable distributed systems.
• Manages product endtoend data architecture designing the technical architecture.
• Keeps abreast of latest technological/industry trends.
• Advises and develops metrics related to system efficiency improvements user satisfaction and process optimization.
• Coordinates release management activities.
• Monitors and interprets trends and best practices for ERP architecture and best practices and advises the Director ERP Planning & Implementation on future development opportunities the potential impact to the Mackenzie Health and/or for decisionmaking/action planning purposes.
• Conducts research; and prepares ad hoc reports for the Director ERP Implementation & Transformation

What must you have

• Postsecondary degree in Information Technology Management Computer Science or related combination of education & experience.

What else do you bring

• 7 years of experience as an Architect with ERP application technology solution architecture covering Applications APIs and Systems Integration data and cloud.
• Experience managing local and/or cloud architecture including system integration data and database architectures. Experience with agile and interactive architectures.
• Ability to simplify complex concepts into tangible plans.
• Plan and lead the work of technical team members.
• Experience with infrastructure networking and security in cloudbased delivery models.
• Experience architecting/operating solutions build on Azure GCP others.
• Experience in program & project scoping and planning with Agile process and tools.
• Evidence of strong interpersonal and communication skills including above average writing skills for working with individuals and teams at all levels of an organization.
• Strong leadership skills
• Ability to collaborate with crossfunctional teams and drive initiatives in a dynamic organizational environment.
• Excellent problemsolving analytical and timemanagement skills.
• Must be able to multitask and effectively juggle competing priorities while managing stakeholder expectations.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Healths Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health Excellence Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.

Preferably your profile also includes:

• Project Management Certification.
• Certification in Change Management.
• Experience with legacy systems modernization and decommissioning.
• Previous leadership roles.

*You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however only those under consideration for an interview will be contacted.