Front Desk Concierge
Front Desk Concierge
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Job Description
Are you enthusiastic about providing outstanding service and creating a warm welcoming environment for residents and guests We have an exciting opportunity for a weekend Concierge/Front Desk who is professional friendly and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe pleasant environment for all wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.
Benefits Include:
401K with a 4 safe harbor match
Perks at Work Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee Assistance Program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Location: Village on the Park Onion Creek a luxury Independent Living and Assisted Living senior community
Pay Rate: $15.00$16.00/hr.
Part Time: Saturday 7:00a.m. 2:00 p.m. &Sunday 2:00 p.m. 9:00 p.m.
Availability: Must be available to work weekends and holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet residents families prospective residents guests and employees with a courteous polite and warm manner.
- Monitor all incoming public traffic and assist with inquiries.
- Maintain the cleanliness and orderliness of common areas and all public spaces.
- Respond promptly to the needs of residents families vendors and visitors providing immediate and courteous assistance.
- Provide key support to the sales and marketing team by managing inquiries effectively.
- Follow schedules and instructions assist with guest and employee meal ticket sales and other service requests.
- Operate the paging/telephone system answer calls determine their nature and route them appropriately.
- Assist with maintenance orders either on paper or through an electronic system.
- Monitor emergency calls doors and fire alarms responding according to established policies and procedures.
- Assist with scheduling job applicant interviews for department heads.
- Track incoming/outgoing residents and guests and perform daily resident checkins per policy.
- Be an active member of the communitys emergency response team.
- Maintain a professional appearance and good personal hygiene in accordance with company policies.
- for long periods work in various environments lift up to 40 lbs and occasionally climb stairs lifts or ladders.
- Assist with special projects or tasks as assigned.
- Detect and prevent suspicious behavior vandalism theft and other criminal activities through effective surveillance and response.
MINIMUM REQUIREMENTS
- High School diploma or GED required.
- Prior customer service front desk and telephone experience preferred.
- Valid Texas Drivers License required.
- Excellent communication and customer service skills; strong problemsolving skills good judgment and attention to detail.
- Proficient in PC skills including Microsoft Office Word and some Excel.
- Understanding of HIPAA requirements.
EOE/M/F/D/V
Employment Type
Part-Time
