Traveling Biomed Support Leader
Traveling Biomed Support Leader
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$ 64800 - 97200
1 Vacancy
Job Description
Job Description Summary
Job Description
Roles and Responsibilities:
Role Summary :
***Illinois based***
Provides leadership to the traveling biomed support team. Provides customer interface and daytoday work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract. Will perform technical and project works and will travel 8090.
Responsibilities :
- Evaluate complex customer biomedical equipment issues implement appropriate repairs perform PM and safety/environmental inspections and maintain effective customer relations.
- Lead others as needed regarding appropriate GE policies procedures hospital protocol and complete necessary documentation.
- Establish and engage in proactive daily communications with customers to ensure resolution and proper followup leading to strong customer relations and customer satisfaction.
- Effectively communicate and partner with teammates and colleagues.
- Implement GE/customer facility contract and support customer and business goals/objectives.
- Lead instruct and assist technicians on basic and complex repairs/resolution.
- Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).
- Proactively reach out to others on team (e.g. provide help share best practices mentor others).
- Share oncall responsibility.
- Document all repair actions and submit reports/summaries according to schedule.
- Ensure proper care of spares tools and test equipment and ensure calibration.
- Maintain approved parts inventory.
- Manage vendors service delivery processes in compliance with GE policies as instructed.
- Enhance and maintain technical knowledge of current standards codes and procedures regarding safe and effective use of medical equipment through formal instruction.
- May perform role of site leader (e.g. direct activities of fellow BMETs assigned to site engage in a more interactive customer relationship interact with customer leadership participate in a Safety Committee).
- Meet Health and Human Services Environment Health and Safety requirements and all other applicable regulatory requirements.
Qualifications :
- Associates or Bachelors degree in Electrical Engineering Biomedical Engineering Mechanical Engineering
- or related field and 4 years of experience servicing medical equipment;
- OR equivalent military education and 4 years of experience servicing medical equipment;
- OR High School Diploma/GED and 6 years of experience servicing medical equipment.
- Proficiency in completing electronic documentation using technological tools (e.g. Ipad Iphone) and familiar with technological programs (e.g. Microsoft Office).
- Experience developing and maintaining good customer relations at all levels (e.g. nurses doctors leadership).
- Experience interfacing with both internal team members and external customers as part of a solution
- based service process.
- Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
- Ability to work independently and as a team to implement solutions through problem solving.
- The successful applicant must comply with GEHCs standard background check including a postoffer drug test.
- In addition during employment the employee must comply with all customer access policies including but not limited to obtaining and/or providing proof of required immunizations and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Special Physical Requirements:
Candidate must be able to lift carry push and pull up to 35 lbs. unassisted and frequently bend stoop twist climb crouch/squat kneel/crawl sit and stand for long periods of time.
- Candidate must also be able to reach at above and below shoulder level flex/extend neck and have good hand and finger dexterity.
- Specific vision abilities required by this job may include color close vision di
Additional Information
GE HealthCare offers a great work environment professional development challenging careers and competitive compensation. GE HealthCare is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Employment Type
Full-Time
