Client Solutions Architect Manager - Payments - Vice President
Client Solutions Architect Manager - Payments - Vice President
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$ 97375 - 160000
1 Vacancy
Job Description
As a Client Solutions Architect Manager in J.P. Morgan Payments you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries you develop viable solutions that add value to clients track how clients are using our products and ensure results are realized.
- Leads the configuration and modification of the firms products and solutions often in partnership with Technology to fit complex client use cases
- Supports Sales in solutioning and mandating deal stages for pricing pipeline planning and account planning
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
- Identifies and defines development requirements for product design enhancements based on client feedback
- Partners with Product Management to ensure change management activities are successful and ready to launch tasks are completed
- Works closely with Service Sales Implementation and other internal teams to provide updates training and general communication
- Documents new or existing processes and executes projects to drive efficiency
- Participates in complex client implementations injects urgency and leads parties to project completion
- 5 years of experience or equivalent expertise working across a related broad set of products
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
- Experience supporting Sales in pricing pipeline planning and account planning
- Experience working with clients in a technology field and interfacing with engineers
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain. Deep understanding of payment systems operational and product delivery and transaction processing
- Experience supporting Sales in pricing pipeline planning and account planning
- Experience working with clients in a technology field and interfacing with engineers.
- Experience in payments technology ecommerce and financial services.
- Proven clientinterface and teaming skills with an ability to observe and identify client problems and ideate solutions
- Strong client management and executivelevel communications skills. Excellent presentation and communications skills with the ability to present to clients and decision makers
- Work related domestic travel is required
- Knowledge of product development processes project management processes and understanding of product development lifecycle strongly preferred
- Experience with and technical knowledge of digital channels products; including API voice and mobile channels
- Working knowledge of traditional and/or emerging methods of payment (e.g. low value global clearing high value global clearing real time payments digital wallets and card)
- Strategic thinker that combines strong analytical skills and creative problem solving
- Client advocate that seeks to understand client needs and ways to improve client experience
- Treasury Services/Payments or Merchant Services experience preferred
Required Experience:
Chief
Employment Type
Full-Time
