Patient Access Associate - Part Time
Patient Access Associate - Part Time
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Job Description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Patient Access Associate Part Time
Nebraska Medicine is seeking a Patient Access Associate to float between Village Pointe Health Center Bellevue Medical Center and Nebraska Medical Center. This role serves as the first point of contact for patients visitors and staff ensuring a professional welcoming and efficient experience. Responsibilities include greeting patients verifying appointments screening visitors assisting with patient wayfinding distributing masks and performing symptom screening while maintaining confidentiality and safety. The role requires excellent customer service multitasking and problemsolving abilities. While prior healthcare experience and knowledge of EPIC software are preferred we are happy to train those who are eager to learn!
Learn More: We are Together. Extraordinary.
Shift Details:
Part Time 20 hrs/wk
Requires flexibility in availability schedule based on the needs of the department
Would travel between Village Pointe Lauritzen Outpatient Center and Bellevue Medical Center
***Mandatory Training for the first 23 weeks. MondayFriday 7:00am3:30pm
Why Work at Nebraska Medicine
Together. Extraordinary. Join a team that values your skills delivering exceptional care through collaboration.
Leading Health Network Work with the regions top academic health network partnering with UNMC to transform lives through education research and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences reflecting the communities we serve.
Educational Support Enjoy up to $5000/year in tuition assistance a 35 discount at Clarkson College and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Patient Access Associate
Ensure patients customers and staff are greeted in a professional timely and efficient manner screening those entering the organization efficiently to promote the safety of all patients employees and providers while exceeding customer expectations and complying with all state and federal regulations and laws throughout processes of appointment confirmation visitor validation patient way finding/escorting mask distribution and symptom screening. To complete items related to patient registration and other assigned Revenue Cycle tasks in accordance to policy and procedure. Coverage for position is required days and evening hours 7 days a week including holidays with needs in various areas throughout the organization. Face to face patient contact required.
Required Qualifications: Patient Access Associate
High school education or equivalent required.
Basic Life Support (BLS) certification within six months of hire required must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1 2023 or later).
Ability to work in a proactive selfdirected manner required.
Multitasking and problem solving abilities required.
Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
Ability to deal with difficult or challenging customer interactions and escalate to leadership as appropriate required.
Preferred Qualifications: Patient Access Associate
Prior experience working with customers or patients preferred.
Experience with general office materials/equipment preferred.
Depending on the position available fluency in Spanish preferred.
Recruiter Contact
Sarah Placzek
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion marital status sex age national origin disability genetic information sexual orientation gender identity and protected veterans status.
Required Experience:
IC
Employment Type
Part-Time
