Service Center Manager
Service Center Manager
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$ 107100 - 192800
1 Vacancy
Job Description
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Service Center Manager Flygt pumps and accessories is a senior leadership role responsible for overseeing all aspects of an organizations operations. This position entails facility safety setting strategic goals managing overall operations and making decisions that affect the service center. 8 direct reports revenue goal of 3.6M
The Service Center Manager ensures that all departments work together cohesively to achieve business objectives. They are also responsible for financial planning staff management and maintaining relationships with customers and other business partners. Ideal candidates are experienced leaders with a comprehensive understanding of business management excellent communication skills and the ability to steer the company towards growth and profitability.
We offer a full benefits package to include Flexible Time Off (FTO) health dental vision investment savings plan and additional miscellaneous benefits.
Performance Metrics Safety Score Card (IFR/ISR) Operating Income Inventory Accuracy Sales & Orders Working Capital (accounts receivable) Customer Service (Net Promoter Score)
Strategic Leadership:
Developing and implementing the companys strategic plan to guide the organizations direction.
Setting performance goals and objectives that align with the longterm vision of the company.
Operational Oversight:
Overseeing all operational aspects of the Service Center including Aftermarket Service and Sales.
Ensuring that all departments are working effectively towards common business goals.
Financial Management: Managing the Service Centers financial performance by overseeing budgeting forecasting and financial planning including managing P&L.
Staff Management:
Leading and motivating a diverse team of employees to foster a culture of high performance.
Recruiting training and developing staff to build a strong organizational talent pool.
Customer Relations:
Maintaining strong relationships with customers suppliers and other external partners.
Quality and Compliance:
Ensuring that all Service Center activities and operations comply with legal regulations and ethical standards.
Overseeing quality control throughout the Service Center to maintain high standards.
Decision Making:
Making critical business decisions that affect the Service Centers direction and success.
Analyzing complex situations and solving problems that arise in the course of business.
Change Management:
Leading change initiatives to improve efficiency and effectiveness within the organization.
Adapting to market changes and evolving industry trends to keep the company competitive.
Team Management:
Lead and manage a team providing guidance feedback and support.
Set goals and KPIs for team members and monitor performance.
Foster a positive and collaborative work environment.
Develop and implement training programs to keep team members updated on trends and strategies.
Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision expectations and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring providing opportunities for professional growth and creating an environment where continuous learning is encouraged and valued.
Qualifications:
A bachelors degree in Accounting Finance or a related field with at least 5 years experience. with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories principles and concepts.
Planning and Scheduling: Proficiently create project plans define milestones and establish timelines. Ensure that tasks are wellorganized and aligned with strategic objectives.
Budgeting: Skillfully manage project budgets allocate resources effectively and monitor expenses. Make informed decisions to optimize financial outcomes.
Resource Allocation: Allocate personnel tools and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
Endtoend Project Management: Lead improvement projects from initiation to completion. Monitor progress address challenges and ensure timely delivery of measurable results.
Preferred Qualifications: MBA or other relevant advanced degree.
Job postings will include a wide salary range with each roles pay falling within that range. The starting salary is based on factors such as skills experience location and market conditions.
Job postings will include a wide salary range with each roles pay falling within that range. The starting salary is based on factors such as skills experience location and market conditions
Xylem does not provide visa sponsorship for this position
#LIJTHOMPSON1
Salary range:
$107100.00 $192800.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and reuse. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We embrace diversity and prioritize our employees wellbeing through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Manager
Employment Type
Full-Time
